Community Manager

Job Description

Location: Shanghai, China

EA Partnered Development Group is working to bring new and exciting mobile free-to-play games to the market – partnering with world-class studios around Asia, co-developing new games with a small internal leadership team, and operating these games globally as a service.

We are seeking a community manager to join one of our game teams, partnering with a well-known mobile game developer in China. We need people who have a deep interest and understanding of mobile games, background in successfully managing communities, channels, as well as delivering content executions for an active engagement with the game audience.

Responsibilities
• Aligns and drives Community Strategy with franchise stakeholders.
• Excels at creating, pitching, and executing innovative community programs from beginning to end.
• Identify and proactively resolve emerging community problems.
• Leverages campaign goals to create detailed community action plans, KPIs, and deliverables - - and accomplishes them.
• Proficient at planning, executing, and closing large influencer events.
• Creative problem solver and franchise fixer with Community or Live service issues.
• Provides Data performance and rationale for every community tactic.
• Deep understanding of social media analytics and KPIs that the industry uses to measure performance
• Able to create informed responses to ad-hoc questions that come in from cross-functional teams and senior management
• Drives the creation of social reports and strategic recommendations.
• Understands, communicates, and implements best practices.

Requirements
• More than 3 years of experience in gaming industry which a strong focus in overseas community management.
• Fluent business English and Mandarin required. Any other third language is a bonus.
• Openminded individual with a passion for games and/or digital consumer products
• A bachelor degree in a reputable university, overseas preferred.
• Excel, PPT Presentation skills, and being able to summarize findings into concise reports.
• Highly analytical with sound business judgement, and inherent curiosity
• Ability to communicate complex ideas in a clear and concise manner

Jobcode: Reference SBJ-rzjx47-3-148-206-183-42 in your application.