Full Time Job

Associate Community Manager

Electronic Arts

Remote / Virtual 07-26-2022
 
  • Paid
  • Full Time
  • Mid (2-5 years) Experience
Job Description
Associate Community Manager, Motive Studio Franchises

As the Associate Community Manager, you will support multi-channel community engagement strategies, partnering with studio teams on community development initiatives and engaging with our fans on any titles coming out of Motive Studio, including the Dead Space remake. In this role, you will report to the Global Director Social Media.

Key Accountabilities:
• You contribute to the global community strategies and execute plans for the Dead Space remake.
• You support the Integrated Comms Lead in representing community strategies and executes to franchise leadership
• You collaborate with important Integrated Comms partners such as PR, Influencer and Social teams to ensure unified franchise plans
• You partner with Integrated Comms Lead, Brand Leads and Studio / Game Leads on community events, including capture events, streams and other community programming
• You set up and maintains a core community council with ongoing meetings between key players, the brand team and studio team to get timely feedback on different aspects of our games and marketing plans

Requirements:
• 3+ years of experience in community management or community development within videogame industry preferred
• Good interpersonal communications skills to strengthen overall player engagement and positive sentiment for Dead Space
• Grow to be a trusted voice with Dead Space players, and work with Social team to ensure successful player communication through franchise channels.
• In conjunction with the social team, monitors community conversation in relevant community (Discord/Reddit) and social channels to highlight sentiment, flag concerns, and ensure we're addressing top player questions
• You are experienced in implementing new community content and program development tailored to any given franchise
• You are experienced in presenting community plans and incorporate feedback from multiple different teams
• You have some experience working with developers to edit, capture, or otherwise help them get their messages out to players at dev blogs, short-form video content, or direct engagement with players on social
• Creative written skills and drafting copy in many different formats
• Experienced working with Creator Network program to drive community engagement in new and different ways
• Experienced using social analytics tools (SpikeTrap), project management tools (JIRA), as well as experience working with Microsoft and Google productivity tools

Jobcode: Reference SBJ-g32bk9-3-238-204-167-42 in your application.

Company Profile
Electronic Arts

Electronic Arts Inc. is a global leader in digital interactive entertainment. EA develops and delivers games, content and online services for Internet-connected consoles, mobile devices and personal computers.