Talent & Growth Planning & Ops Consultant

Job Description

About the Role:

The Talent & Growth Center of Excellence (T&G COE) is responsible for defining and

delivering enterprise-wide talent strategies-spanning talent management, leadership

development, executive experiences, skills foundations, performance, potential, and

succession planning. The team designs integrated, data-driven solutions that help the

organization know, grow, and prepare its talent, while enabling consistent, scalable

practices across all segments.

The T&G Planning & Operations Consultant is a key member of the T&G Operations team,

independently supporting and leading key aspects of the end-to-end execution of virtual

and in person delivery of learning programs, courses, and leadership offerings. This role

ensures seamless participant engagement, logistical readiness, and high-quality delivery

execution across T&G's portfolio of offerings. The Consultant partners closely with the

Planning and Operations team, T&G program teams, facilitators, and enterprise partners to

coordinate operational elements including participant registration, communications,

scheduling, materials preparation, and delivery logistics, supporting consistent execution

across the Plan-Design-Launch-Measure-Sustain operating model.

Responsibilities:

Delivery Planning & Logistics
• Independently plan and execute for virtual and in person delivery of T&G programs and services, learning experiences, and leadership offerings.
• Coordinate end to end event logistics including scheduling, venue/room setup, technology checks, facilitator needs, and contingency planning.
• Ensure delivery readiness by preparing agendas, run of show documents, materials, and course collateral.
• Prepare and organize program materials for virtual and on site sessions, ensuring accuracy and proper distribution.
• Lead live session execution, including welcoming participants, managing chat/Q&A, coordinating breakout rooms, and supporting facilitators.

Business Quality & Improvement
• Ensure facilitators are prepared and ready for all sessions.
• Proactively identify opportunities and partner with the broader team to streamline logistics, improve communication flows, and enhance overall delivery effectiveness.
• Contribute to maintaining, reviewing, and improving Standard Operation Procedures (SOPs) and delivery readiness checklists.

Participant & Registration Management
• Independently manage participant registration, enrollment tracking, waitlists, and confirmations using enterprise systems and tools.
• Ensure participant communications, including pre work, reminders, and post session follow ups, are timely and accurate.
• Serve as a responsive point of contact for participant inquiries, resolving issues quickly and professionally.

Partnership & Collaboration
• Partner with leadership to proactively prioritize work, align on timelines, and execute program requirements.
• Partner with T&G Shared Services, Project Management Office (PMO), and Program
• Leadership to ensure operational elements align with program intent and experience goals.
• Build strong working relationships across the T&G COE and with facilitators to ensure smooth and consistent learner experiences.

Required Qualifications:
• 2-4 years of experience in event coordination, learning delivery, project coordination, hospitality, or similar operational roles.
• Strong organizational and planning skills with high attention to detail.
• Ability to manage multiple tasks, schedules, and stakeholders in a fast paced environment.
• Strong written and verbal communication skills.
• Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint, Outlook), with the ability to create documents, presentations, and spreadsheets to support day-to-day operations.
• Comfort with technology platforms (e.g., Teams, learning systems, registration tools).
• Ability to build strong, service-oriented relationships with partners and participants.

Preferred Qualifications:
• Experience supporting virtual and in person learning delivery.
• Familiarity with T&G programs, offerings, or talent development processes.
• Experience with enterprise registration, communication, or event management systems.
• Experience with facilitation.

Additional Information:

Location: Burbank or Orlando

The hiring range for this position in Burbank, CA is $87,200.00 to $106,400.00 and Orlando, FL is $83,000.00 to $101,400.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

About The Walt Disney Company (Corporate):

At Disney Corporate you can see how the businesses behind the Company's powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you'll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney HR Strategies & Services, LLC, which is part of a business we call The Walt Disney Company (Corporate) .

Disney HR Strategies & Services, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

Jobcode: Reference SBJ-pkjbbe-216-73-216-117-42 in your application.