Specialist - People & Culture Operations

Job Description

Overview

The world is changing all around us. To continue to grow as a business over the next years we must look ahead, understand the changing trends and be prepared for that what's to come. We must get ready for tomorrow today. Join us to be part of the adventure. Discovery inspires people to be the best they can.

Discovery has undertaken a major initiative to transform our People & Culture function through the end to end design and implementation of a future state solution including the development of new shared Global Services, and implementation of technologies including SAP SuccessFactors and ServiceNow that will deliver a digitally enabled People & Culture function and workplace.

In this role, you will be responsible for direct contact with employees and for the internal support of People and Culture Partners. You will also be responsible for the integrity and accuracy of all employee records and data in our People & Culture systems. This role is an essential part in the People & Culture Operations Team, who serve as the backbone of Discovery's People & Culture team. We are looking for a passionate professional who is comfortable working in fast-paced international and challenging environment.

Responsibilities
• Onboard new hires, conduct new hire orientation, liaise with facilities and IT on new hire office space and technology needs, and coordinate new hire needs.
• Manage the new hire probation process, supporting the line manager and providing information to the employee as required
• Assist and counsel employees regarding benefits plans, payroll, company policies and programs and leave of absence plans.
• Support and guide employees and managers on how to complete self-service transactions as required
• Support employees, line managers and external vendors with diverse queries and service requests across various communication channels, including case management
• Work collaboratively as a global team with other areas of the People & Culture team or other Discovery teams (such as Global Technology & Operations) to resolve escalated or misdirected employee questions
• Responsible for managing and maintaining employee files, paper or electronic
• Create and maintain any documentation related to employment changes, ensuring all letters and documentation are correct and sent out in a timely manner
• Serve as on-site point of contact for all document management activities, in congruence with the company document management strategy and retention policy
• Assist with the payroll process to ensure that information provide to payroll is accurate and all requests are approved
• Prepare required documents for separations, exit interview document preparation, collection of employee assets and scheduling of exit meetings
• Support People & Culture Partner team in day-to-day projects and provide support as required
• Provide reference requests for leavers, employment confirmation and visa applications
• Achieve performance measures and adhere to established SLA requirements
• Ensure overall compliance with the local employment law
• Statutory reporting
• Other projects as and when required

Additionally, might be involved in;
• Ensure integrity and accuracy of employee records
• Perform data processing for all transactions in People & Culture systems
• Maintenance of organisational structures in the systems
• Analyse data processed in the systems and vendor integrations to determine compliance and accuracy
• Coordinate planning, development and implementation of external workforce position management process to release positions for hire
• Maintain and ensure compliance with organisational approval guidelines for hiring
• Assist with testing related to People & Culture systems
• Manage and evaluate multiple employee programmes to ensure policy compliance

Qualifications
• +3 years of professional HR experience in global organization (experience in HR administration will be a strong asset)
• Good understanding of the labor law / social security in Sweden
• Strong organisational and time management skills, with attention to detail
• Excellent numerical and computer skills
• Experience working with Windows Office, particularly Excel
• Ability to prioritise workload, be self-driven
• Experience or understanding of HR systems (Success Factors preferable)
• Knowledge of case management systems (ServiceNow preferable)
• Experience of working in an HR Operations/Shared Services environment
• Ability to solve problems and carry out responsibilities with little or no supervision
• Ability to prioritize and address competing demands; with multi-tasking capacity critical
• High degree of respect for the confidentiality and sensitivity of HR and payroll data
• Must possess the ability to work effectively within a fast-paced environment
• Fluency in English and the local language, both written and spoken
• Must have the legal right to work in Sweden.

Jobcode: Reference SBJ-d9bkp7-3-17-186-218-42 in your application.