Sales and Service Assistant

Job Description

Seasonal Sales and Service Assistant

The Sales Assistant will be responsible for working under the direction of the Lakeland Sales Team to assist in the prospecting, selling, activating, and servicing of group ticket accounts, hospitality packages, including picnics, birthday parties, suites, etc. as well as corporate sponsorships, all while providing outstanding service to our guests and clients.

Key Responsibilities:
• Responsible for assisting in the renewal of existing ticket and corporate partners.
• Conduct daily cold calls to prospective clients.
• Support Lakeland Sales Team with ticket and sponsor fulfillment and activation.
• Responsible for updating and maintaining customer database.
• Work to generate new leads and creative ways to sell ticket packages and sponsorships.
• Coordinate with sales team and ticket office with any ticket and/or hospitality needs.
• Provide excellent customer service to all existing and potential clientele
• Handle incoming calls from sales prospects and existing clients.
• Actively research and prospect new sales lead
• Will have game-day responsibilities including but not limited to tarp duties, airport transportation and team/mascot appearances.

Required Knowledge, Skills and Abilities:
• Bachelor's degree in related field or equivalent combination of education & experience also considered.
• Sales and/or customer services experience a strong plus.
• Excellent interpersonal, phone and organizational skills.
• Ability to self-motivate.
• Excellent verbal communication skills.
• Strong writing skills.
• Excellent knowledge of Microsoft Word & Excel; plus, database management skills.
• Bilingual in Spanish a plus.

Working Conditions:
• Office & Outdoor Stadium Environment
• Irregular and extended hours including nights, weekends, and holidays

All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Detroit Tigers.

Detroit Tigers is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.

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Jobcode: Reference SBJ-gk6wwq-3-16-188-113-42 in your application.