Sr Project Coordinator

Job Description

Job
Sr Project Coordinator

Title: Senior Project Coordinator (Subtitling)

Reports to: Team Lead, Project Coordination

Business Unit: Deluxe Localization

Position Summary

This position is ideal for individuals who have the drive and desire to 'make things happen'. It requires a highly motivated individual with attention to detail, great organizational skills and passion for communication and connecting with others . If you like creating schedules, and are a task master , then this role is perfect for you. This position will be remote (select states /provinces in the US
or Canada ) or in Burbank, CA.
Outcomes and Accomplishments

As a Senior Project Coordinator, you will:
• Have previously managed projects within localization, and ideally subtitling workflows
• Have s trong organizational skills and attention to detail
• Demonstrate e xceptional communication skills across all levels (verbal, written)
• Be responsible for on-time delivery of quality subtitle files, strictly respecting client deadlines and specifications
• Mentor new hires during the training and integration process
• Assist with root cause analysis of quality issues
• Act as a backup for pro ject manager in their absence
• Work with the global High-Profile
Op eration s team on complex projects
• Own setting up and coordinat ing subtitling projects in our proprietary cloud-based platform for localization services
• Interpret incoming details of project specifications to ensure projects are set up and executed accurately, following established workflows
• Ensure that production teams and external freelance resources are clearly and accurately informed of all client requirements for each project and comply with the requirements
• Collaborate with Client Services, production teams, freelancers and territory affiliates regarding project status and requirements, obtaining and circulating all necessary information
• Proactively identify potential issues/problems with projects in progress, troubleshooting and escalating to team management when necessary
• Resolve technical flags and pending queries from int ernal production departments and external stakeholders ( e.g. : translators, territory approvers )
• Manage custom payments for atypical tasks performed by freelance resources
• Collaborate on production-related initiatives to drive customer satisfaction
• Maintain a flexible work schedule according to business needs

What You Bring :
• You are a t eam player
• You have b road cultural knowledge and wide range of interests that will help you in day-to-day coordination of the assigned projects
• You are experienced or knowledgeable about various localization workflows with emphasis on subtitling for all media & enter tainm ent distribution channels
• You can
operate in a fast-paced, deadline-driven environment
• You can work independently and take ownership of projects
• Flexibility to work extended hours and/or weekends to meet project deadlines
• You may have b ackground in audio-visual and film production/post-production that will help you in day-to-day coordination of assigned projects
• Sound technical knowledge and excellent command of Microsoft Windows systems, Microsoft Office Suite, and Google G-Suite
• Previous experience on cloud-based platforms for localization services
• K nowledge of or interest in any foreign language is an advantage

Benefits
• You will be part of a large international and culturally diverse team
• You will have the opportunity to make an impact for the organization, and for the customers
• You will have opportunities to further grow your skills and grow within the company
• You will have the opportunity to expand your professional network
Our Promise to You

Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive consideration for employment without regard to, and will not be discriminated against, based on race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Deluxe will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state, and federal law.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Deluxe. Please inform the company's HR representative if you need assistance completing any forms or to otherwise participate in the application process.

Jobcode: Reference SBJ-g30xyn-18-224-38-3-42 in your application.