Credit Analyst

Job Description

Job
Credit Analyst

Credit Analyst
SUMMARY:
Position will be responsible for maximizing cash receipts enabling continued sales growth. Working with internal business units to manage and identify potential risks of current and future customers both domestic and international.
RESPONSIBILITIES:
Duties of the Credit Analyst include but are not limited to, managing the receivables on assigned accounts. This includes the following roles:
• Collection and maintenance of assigned accounts.
• Evaluate, recommend, and manage credit exposures.
• Set up and maintain customer master records including new accounts and change of ownerships.
• Working with customer and business units to resolve/reconcile short-pays, pricing claims, and other miscellaneous deductions/disputes.
• Provide management with the defined reports and metrics as requested.
• Work with customers, schedulers, and billings to resolve any issues that may delay payments. This would include past due accounts, slow payment trends, disputed claims, etc.
• Identify accounts for escalation and monitor status throughout the escalation process.
• Troubleshoot and resolve claims, short-pays, and charge backs on assigned accounts.
• Review application of payments and submit change(s) required to maintain current and accurate account balances.
• Application of credit memo's to related open items on customers account.
• Perform activities related to month end closing, such as bad debt write-offs and reporting to management and/or business units.
• Recommend action plan for delinquent accounts.
• Document all activities and communication relating to customer accounts. Maintain high level of customer confidentiality at all times.
• Other duties as assigned.
REQUIRED SKILLS/QUALIFICATIONS:
• Intermediate to advanced skills with Microsoft Office
• Excellent customer service and the ability to take initiative.
• Strong negotiation and interpersonal skills.
• Strong analytical and problem-solving skills.
• Strong written and verbal communication skills.
• Must be highly organized and able to work in a fast-paced environment.
DESIRED SKILLS:
• One year of accounts receivable experience.
• Good working knowledge of ERP systems like SAP.
• Ability to utilize Excel pivot tables.
• Experience with collections systems like 'GetPaid'.
• Ability to think out of the box

This role is based in Burbank, California or Wilmington, Ohio and the base pay range for this role is $24.00 - $25.84 per hour. Actual amounts will vary depending on education, skills, experience, and geographic location

Jobcode: Reference SBJ-neww4o-216-73-216-0-42 in your application.