Job Description
Job
Credit Analyst
Deluxe Media Inc., a wholly owned subsidiary of Platinum Equity, is a global leader in media and entertainment services for film, video and online content. Since 1915, Deluxe has been the trusted partner for the world's most successful Hollywood studios, independent film companies, TV networks, exhibitors, advertisers and others, offering best-in-class solutions in post-production, distribution, asset and workflow management, and cloud-based technologies.
With headquarters in Los Angeles and offices around the globe, the company employs over 3,500 of the most talented artists, developers, and industry veterans worldwide. For more information, please visit www.bydeluxe.com
We currently an opening for a Credit Analyst. This position will be located in Burbank, CA.
SUMMARY:
Position will be responsible for maximizing cash receipts enabling continued sales growth. Working with internal business units to manage and identify potential risks of current and future customers both domestic and international.
RESPONSIBILITIES:
Duties of the Credit Analyst include but are not limited to, managing the receivables on assigned accounts. This includes the following roles:
• Collection and maintenance of assigned accounts.
• Evaluate, recommend, and manage credit lines and exposures.
• Release orders.
Working with customer and business units to resolve/reconcile short-pays, pricing claims, and other miscellaneous deductions/disputes.
• Provide management with the defined reports and metrics as requested.
The Credit Analyst will also work with customers, schedulers, and sales representatives to resolve any issues that would prevent jobs from being scheduled. This would include past due accounts, exceeded credit lines, slow payment trends, disputed claims, etc.
• Identify accounts for escalation and monitor status throughout the escalation process.
• Troubleshoot and resolve claims, short-pays, and charge backs on assigned accounts.
• Review application of payments and submit change(s) required to maintain current and accurate account balances.
• Application of credit memo's to related open items on customers account.
• Perform activities related to month end closing, such as bad debt write-offs and reporting to management and/or business units.
• Recommend delinquent accounts to be placed with third party collection agency in accordance with policy and procedures.
• Document all activities and communication relating to customer accounts. Maintain high level of customer confidentiality at all times.
REQUIRED SKILLS/QUALIFICATIONS:
• BA or BS degree or equivalent work experience.
• Intermediate to advanced skills with Microsoft Office, advanced skills necessary in Excel.
• Excellent customer service and the ability to take initiative.
• Strong negotiation and interpersonal skills.
• Strong analytical and problem-solving skills.
• Strong written and verbal communication skills.
• Must be highly organized and able to work in a fast-paced environment.
DESIRED SKILLS:
• At least one year of accounts receivable experience.
• Good working knowledge of ERP systems like SAP.
• Ability to utilize Excel pivot tables.
• Experience with collections systems like 'GetPaid'.
This role is based in Los Angeles, California and the base pay range for this role is $50,000 - $55,000 annually. Actual amounts will vary depending on education, skills, experience, and geographic location.
Jobcode: Reference SBJ-d83zv9-18-217-228-35-42 in your application.