Senior Network Engineer

Job Description

THE AGENCY

Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA's diverse workforce identifies, innovates, and amplifies opportunities for the people and organisations that shape culture and inspire the world. The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations.

Named Most Valuable Sports Agency by Forbes for eight consecutive years, CAA represents more than 2,000 of the world's top athletes in football, baseball, basketball, hockey, soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorship opportunities. Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally.
OVERVIEW

Primary responsibilities include planning, engineering, support, and maintenance for Creative Artists Agency's Global Network Services. The position is a senior role in the Technology Service Delivery group based in the London office. The optimal candidate will have hands-on technical experience and a passion for utilising the latest technologies to build world-class technology systems. This candidate will have significant hands-on network experience as well as solid general IT knowledge; having supported medium to large corporations of at least a 2000+ global employee base. Through this experience, the candidate will show wide knowledge across a range of operational technologies. The candidate will demonstrate a thorough knowledge of Network and Communications technologies through past successes in the architecture, implementation, and support of these technologies.

Responsibilities:
• Provide continuous improvement, troubleshooting, and maintenance guidance for Network Services.
• Assist in the development and maintenance of the following services:
• Monitoring with automated response
• Automated deployment and configuration state management
• Assist in the secure implementation and ongoing configuration of Network Services.
• Support ongoing acquisition, expansion and move projects.
• Identifying problems in the environment and driving them to resolution.
• Contributes to Business Continuity, High Availability and Disaster Recovery designs for Network Services.
• Documenting incidents, problems, and requests in the company ticketing system.
• Respond to outage alerts for multiple service areas based on our follow the sun support model.
• Identify and stay current on industry vulnerabilities and implement updates to protect the environment.
• Participate in on-call rotation to ensure swift response to any global network issues.
• Travel to various locations if required for network implementation.

QUALIFICATIONS/REQUIREMENTS

Required Capabilities:

Strong skill set in managing, engineering, maintaining and monitoring a multi-site / multi-national network with a minimum of 5 years of experience in the following technologies and skills:
• Cisco ASA, VPN, Wireless Networking, FTD and FMC
• Cisco Wireless solutions
• Cisco switch technology including 9400 and 4500 series
• Cisco ISR/ASR routers
• Cisco Integrated Services Engine (ISE)
• Cisco routing and advanced LAN / WAN configurations for high availability
• Azure networking
• Integration with telecom provider MPLS / SIP networks
• Analysis of data/packet captures
• Support of monitoring tools including Live Action, Prime and Logic Monitor
• Design and documentation of environment using Visio and other software

Desired Capabilities:
• Background in Windows systems administration and management
• Python, C, Java and/or Microsoft PowerShell scripting
• Previous experience with Cisco UCS
• Experience with system virtualisation (VMware)

Please ensure you provide complete and legible information in your application. An incomplete application may affect your consideration for employment.

Creative Artists Agency (''CAA'') is committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation, or any other legally recognised protected basis under UK law.

Please inform CAA's Recruitment Department if you need any assistance completing any forms or to otherwise participate in the application process.

Jobcode: Reference SBJ-d5yz4e-3-14-80-45-42 in your application.