Full Time Job

Office Of The Chief Legal Officer - Legal Operations Executive


Los Angeles, CA 04-27-2024
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  • Paid
  • Full Time
  • Senior (5-10 years) Experience
Job Description
Who We Are

Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA's diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world. The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations. Named Most Valuable Sports Agency by Forbes for eight consecutive years, CAA represents more than 2,000 of the world's top athletes in football, baseball, basketball, hockey, soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorship opportunities. Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally. 

The Role

The Legal Operations Executive is responsible for a wide variety of administrative and operational tasks that support the efficient and effective functioning of the Office of the Chief Legal Officer (OCLO) and across the global corporate groups at CAA. This includes managing the processing of invoices, maintaining data and records, and providing support to legal professionals and building and leading a Legal Operations team over time. Additionally, this role will partner with cross functional colleagues across CAA's corporate groups, ensure continuity of legal systems, and matter specific legal/litigation budgets. The ideal candidate will have strong organizational, analytical and technological skills, as well as the ability to work independently and as part of a team.


General Operations:
• Understand the workflow relationships both of the OCLO, and the agency at large, and demonstrate eagerness to learn CAA's core businesses
• Serve as liaison with the CAA's other departments to ensure collaboration and efficient handling of budgeting, implementation and maintenance of information technology, and invoicing or billing matters
• Manage critical projects in collaboration and partnership with cross functional corporate groups as necessary to support legal systems, process management, and performance reporting
• Prepare, monitor, and track legal department objectives, and create metrics and trends on key data points aligned to the OCLO's key objectives and strategic plan, as well as overall department effectiveness
• Build and maintain a database of law firms, vendors, and consultants in different geographic and subject matter areas
• Develop and maintain training materials, CLE programming and MCLE compliance for legal professionals
• Partner with cross functional corporate colleagues to onboard new OCLO employees
• Train OCLO team members as needed on tools, processes and systems
• Other duties as assigned

Technology Operations:
• Research, implement and maintain data analytics and legal technologies and processes, including for contract management, e-billing and workflow management platforms
• Assist in implementation and admin of document management and other legal software
• Compile/Create policies and procedures for OCLO regarding technology and software and ensure data and records are managed appropriately
• Assist in the implementation of new systems and processes
• Utilize electronic signature and calendaring applications to ensure documents are executed, distributed and renewed
• Organize and update hard copy and electronic files, ensuring all relevant documents are quickly accessible
• Manage the CAA Tech process for OCLO onboarding any new vendors that will have access to any CAA data

Financial Operations:
• Manage the processing of law firm invoices in accordance with OCLO Guidelines
• Administer e-billing software
• Evaluate & select new e-billing vendors, manage procurement and review process & design implementation plan with CAA Tech
• Research and resolve data or billing inaccuracies, including first review of all incoming law firm and vendor invoices
• Negotiate law firm rates and discounts and manage all new matters
• Prepare law firm engagement letters, onboard law firms and legal vendors
• Maintain spreadsheets, charts and summaries for OCLO, Risk Management/Insurance, and Accounting
• Manage outside counsel spend and support long-term department capacity plan regarding resource needs and allocation
• Assist Accounting with data requests at end of fiscal year and during annual audit
• Manage the global projection, budget, and accrual process for legal expense in partnership with global Legal and Corporate Compliance Department colleagues, law firm partners, and finance colleagues
• Report on the status of legal spend to stakeholders

• 8+ years as a business/operations manager in a corporate legal department including experience with technology trends
• Experience leading or managing an in-house legal operations function
• Experience developing and implementing work systems and processes related to legal operations
• Must have both law firm and in-house legal experience in a corporate environment
• Prior experience building and deploying a legal operations function preferred
• Strong system administration management, legal billing systems and legal document management systems experience
• Strong organizational, analytical and communication skills with stellar financial acumen and problem-solving skills
• Must be able to determine prioritization of short-term and long-term projects and manage time effectively
• Ability to operate autonomously and partner effectively with internal and external stakeholders
• Proficient in Microsoft Office - Outlook, MS Word (e.g., redlining), Excel and Power Point and Acrobat Adobe Professional
• Fosters a culture that values excellence, teamwork, respect and recognition

• This role is hybrid position, based in the Los Angeles office.

Compensation: The annual base salary for this position is in the range of $162,000 - $203,000. This position also is eligible for benefits and discretionary bonus. Ultimately, the salary may vary based upon, but not limited to, relevant experience, time in role, business sector, and geographic location, among other criteria. Please talk with a CAA Recruiter to learn more.

Creative Artists Agency, LLC (the ''Company'') is committed to a policy of Equal Employment Opportunity and will not discriminate on the basis of race (inclusive of traits historically associated with race, including hair texture and protective hairstyles), color, religion, creed, gender or sex (including pregnancy, childbirth, breastfeeding or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, genetic information, family and medical care leave status, military or veteran status, marital status, family status, sexual orientation, gender identity, gender expression, political affiliation, an employee's or their dependent's reproductive health decision making (e.g., the decision to use or access a particular drug, device or medical service), or any other characteristic protected by applicable law.

The Company also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities.

Jobcode: Reference SBJ-d2mmk7-44-222-64-76-42 in your application.

Salary Details
Salary Range: $162,000 to $203,000 Per Year ($ USD)
Company Profile

Creative Artists Agency (CAA), is the world’s leading full service entertainment, media, and sports agency. We represent many of the most successful professionals working in television, film, music, theatre, video games, sports, and digital content.