Director, Corporate Office & Business Operations

Job Description

Who are we:
A professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. Some of our favorite things are live sports, concerts, comedy shows, family shows, and most any other world-class event you can think of, and we're looking for someone who shares the same interests. We live for the fast-paced world of sports & live entertainment, and as such, we work hard, run fast, execute flawlessly, and party it up when it all comes together. Lastly, we strive to deliver wonderful experiences that create lasting memories, and we prefer to surround ourselves with those who are the best at what they do.

Who are you:
An enthusiastic lover of sports, live entertainment, and people. You have true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things Atlanta Hawks and State Farm Arena. You enjoy being a part of an exciting and dynamic group, and you're committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you'd be shocked if guests weren't positively impacted by their interactions with you.

Seeking a Director, Corporate Office & Business Operations to join the People Operations team with the Atlanta Hawks and State Farm Arena. The ideal candidate has proven experience in facilities services management including company fleet management, contract administration, operating buildings, space optimization (parking and office space), asset storage management (physical and digital), and maintaining a great workplace for our team members.

RESPONSIBILITIES/DUTIES:

Fleet Management
• Lead the implementation of organizational policies and procedures for the effective utilization, oversight, and management of the Atlanta Hawks and State Farm Arenas fleet, ensuring compliance with State and Federal (Department of Transporation ''DOT'') and efficiency across vehicles, company cars, and utility vehicles.
• Maintain a comprehensive database for all company fleet vehicles, including relevant vehicle statistics such as mileage, maintenance, and VINs.
• Coordinate with the legal department on schedule of vehicles for accuracy and departments allocations.
• Maintain list of approved drivers and manage MVR approvals.
• Coordinate with the legal department and accounting/finance on annual vehicle registrations and insurance.
• Develop and set budgeting parameters for the acquisition and cost-efficient disposition of the company fleet, ensuring alignment with overall business objectives.
• Supervise the implementation and management of appropriate programs for uniform fleet maintenance and gas cards.

Facilities Operations
• Plan, schedule, budget, resource and execute all business systems, hard and soft services required to maintain workplace, buildings, and grounds.
• Partner with internal stakeholders to establish and maintain agreements with facility management providers, including offsite storage units and warehouses, serving as their main point of contact.
• Coordinate with the legal department and accounting/finance on schedule of properties.
• Oversee contract administration for all office services.
• Manage all office common areas, including maintenance of food and beverage stock where appropriate.
• Manage all aspects of Company mail across all business locations. Ensure timely and accurate internal delivery of mail and packages.
• Develop business relationships to ensure communication and efficient operations with third-party vendors, including but not limited to, overnight delivery services, janitorial, pest services, security, external contractors, fleet and facility maintenance, and beverage.
• Managing logistical requirements related to space planning transitions, including any customization required by users of the space.
• Ensuring space transitions are handled efficiently, professionally, and according to timelines established with clients and units affected by the move.
• Monitoring and reporting on the progress of each project including renovations, furniture modification, and infrastructure changes.
• Monitor of financials of projects, including client approvals, tracking and reviewing invoices, receipts, and budget expenditures for reporting compliance.
• Coordinates emergency response or crisis management activities, develops and maintains liaisons with local emergency management and other entities to facilitate plan development, and response effort coordination.

Asset Storage Management
• Develop and implement strategies to optimize storage operations in-house and offsite.
• Monitor inventory levels and implement strategies to minimize shortages and overages.
• Maintain accurate records of inventory, including tracking and reporting to business leaders.
• Identify areas for process improvement and implement innovative solutions to enhance efficiency and resource management.

QUALIFICATIONS:
• Bachelor's degree or commensurate work experience.
• At least seven (7) years of experience in facilities services management.
• Knowledge and experience with the function of buildings, building systems, janitorial services, and grounds.
• Experience working in a multi-location enterprise.
• Excellent leadership and communication skills.
• Experience leading and participating in a cross-functional support team environment, sharing knowledge and experiences with other team members in support of team responsibilities.
• Analytical mindset and problem-solving capabilities to identify and address operational challenges.
• Experience managing vendors and 3rd party performance.
• Detail-oriented, adaptable, strong sense of urgency, accountability, and drive for results.
• Proficient in the use of Microsoft Office with advanced Excel skills.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

If this opportunity looks exciting to you, please complete the application process. Go Hawks!

Jobcode: Reference SBJ-rj0nqw-18-219-189-247-42 in your application.