Manager, Publisher & Ssp Operations

Job Description

Job summary
ART19 (an Amazon Company) is a leading audio platform, providing cutting-edge tools for on-demand hosting, distribution, ad serving, and audience measurement. At the intersection of publishers and advertisers, the company powers hundreds of millions of podcast downloads every month for the industry's largest shows. ART19 enables publishers to manage all content and ad operations in one place, offering best-in-class targeting capabilities, seamless integration with listening platforms, and a flexible infrastructure to continuously enhance revenue opportunities for its clients. ART19 equips advertisers with services to reach audiences through smart targeting and custom ad creative capabilities.
In addition to offering best-in-class podcast hosting and dynamic ad insertion technology, ART19 provides monetization services for its publishers through a growing Target Ad Sales (TAS) Network across a pool of more than 1,000 podcast shows.

This role will be key in growing ART19's efforts to be the best home for podcast publishers, combining publisher success and operations. The ideal candidate is interested in supporting creators in the their mission by optimizing their monetization potential as participants in TAS. In this role, you will define processes that scale to support both creators and internal ad sales efforts.

Additional locations include: Los Angeles, CA

Key job responsibilities
What You'll Do:
• Manage the publisher operations for ART19's Target Ad Sales (TAS) Network
• Handling TAS publisher on- and off-boarding
• Project managing new TAS customers transitioning from other hosting companies
• Identifying opportunities to scale and automate the on-boarding process
• Build publisher relationships, acting as day-to-day point of contact for TAS participants
• Work with ART19 Data team to understand potential audience segment opportunities
• Interface with Ad Sales team to communicate available pools of audience inventory
• Create and manage custom audience segment groups
• Manage day to day operations of TAS SSP integrations.
• Help define and document new and existing processes

About the team
We believe in delivering the highest quality tools to empower and delight our customers. We act swiftly - recognizing our customers' changing needs - and regularly introduce groundbreaking features. Each member of the team is an owner and we give them the agency and voice necessary to thrive. We take a curious approach as we explore, collaborate, and create the world's best podcasting tools.

BASIC QUALIFICATIONS
• Bachelor's Degree or equivalent experience
• 3+ years of relevant experience in customer success or operations
• Excellent written and verbal communication skills
• Experience working cross functionally with tech and non-tech teams
• Ability to multitask and prioritize effectively between projects

PREFERRED QUALIFICATIONS
• Digital/Podcast Advertising Experience
• Proficient in Microsoft Office programs
• Experience with visualizations and dashboards (e.g., Tableau, Mode or similar BI software)
• Experience with forecasting and consumer behavior modeling

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Workers in New York City who perform in-person work or interact with the public in the course of business must show proof they have been fully vaccinated against COVID or request and receive approval for a reasonable accommodation, including medical or religious accommodation.

Jobcode: Reference SBJ-d527nz-3-144-253-161-42 in your application.