Site Reliability Engineer

Job Description

Who we are:

Demonware is a member of the Activision family of studios. We run every part of the players' online experience, from logging in to matchmaking to climbing the leaderboards, for popular video game franchises such as Call of Duty, Tony Hawk Pro Skater, Crash Bandicoot and Skylanders.

The work we do together every day impacts almost half a billion players around the world! We handle big company challenges with a small company feel. We are driven by technology with a culture of openness. This means collaborating to resolve exciting challenges, enjoying the freedom to talk to anyone, and always feeling respected. We take the work seriously; ourselves, not so much.

What we do:

We are looking for a Site Reliability Engineer to join our Titles Department at Demonware, based out of our Vancouver office. You'll work closely with the game development studios that produce AAA blockbuster titles including Call of Duty®.

Your job will involve operations, infrastructure management and automation/tooling for online services that can handle millions of concurrently connected users. The Titles department collaborates with game studios to meet the changing needs of players with every new game release and major update.

Your responsibilities:
• Maintain and evolve the operational platform that makes up a title.
• Drive the direction of our operational architecture, taking into account our dedication to maximum reliability for players.
• Ensure all components are highly scalable and maintainable.
• Handle the features, components and tooling being built.
• Partner with other specialists to solve problems with our matchmaking technology and its interactions with various other team's technology.

About you:
• Relevant work experience, including exposure to a high-volume environment.
• Experience working at scale - thousands of servers running a high-volume or critical production service environment.
• Excellent problem solving and analytical skills.
• Automation / scripting skills and a desire to automate all the things.
• Comfortable with at least one scripting language, e.g. Python or Ruby.
• Validated understanding of fundamental technologies, e.g. TCP/IP, Linux/Unix internals.
• Experience with configuration management systems, e.g. Puppet, Ansible, Terraform.
• Keen to learn new technologies.
• Ability to analyze requirements and make corresponding design decisions.

Bonus:
• Knowledge of the public cloud providers and cloud technologies.
• Experience working with container orchestration e.g. Kubernetes.
• Experience in monitoring and metrics systems, e.g. Nagios, Zabbix, Graphite, Cacti.
• Experience with game development or game engines.
Our ability to build immersive and innovate worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for 'Every World' - we've got our employees covered!

Jobcode: Reference SBJ-gwvv9j-18-189-180-76-42 in your application.