We are EA
And we make games – how cool is that? In fact, we entertain millions of people across the globe with the most amazing and immersive interactive software in the industry. But making games is hard work. That's why we employ the most creative, passionate people in the industry.
Have you ever experienced the thrill of a last-minute goal that carries your team to victory in front of millions of people? Working here is kinda like that!
EA SPORTS DevOps Engineer
The DevOps team is looking for a talented DevOps Engineer to join our team. We're looking for candidates with experience in cloud hosting technologies and Unix/Linux administration, with high energy, dedication, and passion for technology.
The successful candidate will partner with the Operations Development Director and Technical Lead to estimate and execute projects, delivering excellent results. This person should have demonstrated ability to work effectively with large-scale systems and possess a proven ability to multi-task and prioritize. This position requires excellent troubleshooting skills, strong attention to detail, with focus on uptime and predictability. The successful candidate should be passionate building automation to reduce manual tasks. This role will also involve some on-call support duties.
• Designs, tests and supports server infrastructure per the requirements and capacity demands of our server software.
• Directly supports game server environments, from development to production.
• Performs daily system monitoring, verifying the integrity and availability of the systems and applications.
• Performs OS configuration and hardening for security and reliability.
• Troubleshoots application, network, and server-level problems.
• Supports stress/load testing and systems evolutionary efforts.
• Designs and develops productivity-enhancing tools for automation of system administration tasks.
• Maintains documentation of systems configurations and procedures, including runbooks for live support.
• Supports an ''always-on'' gaming network infrastructure.
• Participates in an on-call rotation when needed to support feature launches, live events, and emergency escalations.
• Troubleshoots and corrects issues raised from production and live services operations.
• Evaluates and adopts third-party technologies which improve the team efficiency and platform capabilities.
• Works with a global team to implement best of breed technologies and provides support within a follow the sun model.
• Mentors junior engineers, new hires, and interns.
• Partners with Development and QA teams for implementation of new game features; partners with other operations teams, IT, and external hosting providers to implement and maintain secure and scalable infrastructure.
• Bachelor's degree from an accredited education institution in Computer Engineering, Computer Science, Information Systems or equivalent.
• 4+ years of relevant experience in Linux/Unix Systems administration (especially CentOS/RedHat), including design, implementation, ongoing administration, and support of critical systems.
• Public cloud hosting (AWS, specifically) experience with services including EC2, RDS, S3, ElastiCache, Lambda, VPC Networking, IAM and EKS.
• Infrastructure as Code experience (Terraform, Pulumi, Boto).
• Understanding of Linux containers and related work load scheduling technologies (Docker, Kubernetes, ECS).
• Experience with systems operational metrics, logging and alerting tools (Prometheus, Splunk, ELK, Grafana).
• Understanding of Networking concepts like TCP/IP, Routing, Load Balancing and DNS.
• Keen interest in DevOps methodologies (CALMS) and tools.
• Demonstrated expertise in OS security fundamentals for publicly accessible Linux servers.
• Experience with at least one source control system and comfort managing development across multiple lines, Perforce and Git experience a plus.
• Experience with CI/CD automation systems such as Jenkins.
• Experience software build systems like Maven, Gradle, ANT, Nant.
• Working knowledge of database concepts, database structures, relational databases and related applications.
• Understanding of document and/or key/value store such as Redis, Memcached, DynamoDB, or MongoDB.