Supply Chain Specialist

Job Description

Supply Chain Specialist

Reports to: Senior Manager, Master Scheduling with a dotted line to Senior Manager, Operations

Role Overview:

The position operates under limited direction/supervision. Single point of contact for order fulfillment processes, returns for a new release, catalog products, and inventory activities. Support manufacturing and licensing by reviewing contracts and creating/approving PO's as necessary.

Responsibilities:

The management of all areas relating to customer order administration for packaged and digital order processing

Responsible for but not limited to delivery issues, shortage claims, invoicing, pricing disputes.

Support the Key Account Managers in the management of sales return allowance and corresponding approvals and documentation

Create and maintain purchase orders in support of licensing and packaged goods manufacturing

Excellent judgment and interpretation required

Demonstrates the ability to articulate a point of view by communicating opinions on projects and solutions

Ensure inventory accountability for all component and finished goods

Must be able to achieve objectives with minimal management direction and elevates major issues to line manager

Participates in business partners requirements and problem-solving process, recommends solutions, and assists in issues to closure

Ensures we are fully compliant with its internal and external Audit and SOX obligations

Build and maintain relationships with internal and external partners

Assist in additional areas as directed by Management

Qualifications

BS Degree in Business Management / Distribution Management or equivalent preferred

Minimum 2 years of Sales Order Management / Manufacturing / Supply Chain Operations experience

Experience in the interactive / entertainment / digital software industry preferred

Excellent verbal and written communication skills, and the ability to interact with others in a collaborative manner

Self-starter with a high degree of attention to detail
Oracle or equivalent ERP system application experienced preferred

Proficient with applications including MS Windows, Word, Excel, PowerPoint, Outlook and Google

Jobcode: Reference SBJ-dyjex3-52-14-183-150-42 in your application.