Contract Job

Network & Transmission Engineer

Electronic Arts

Redwood City, CA 07-17-2020
  • Paid
  • Contract
  • Senior (5-10 years) Experience
Job Description

Electronic Arts Inc. is a leading global interactive entertainment software company. EA delivers games, content and online services for Internet-connected consoles, personal computers, mobile phones and tablets.

The Network & Transmission Engineer is responsible for designing, implementing and maintaining Broadcast Networks, wireless and wired, to meet engineering requirements inline with production demand. To support site broadcast facilities; studio/remote/cloud frameworks, broadcast networks, and transmission to ensure quality/ uptime of IP infrastructure. Involved in the coordination and supervision of transmission for live or live-to-tape productions; testing and certification of new installations or modifications, preventative maintenance, and emergency support. This role is challenging, technically critical, and constantly evolving. The Network & Transmission Engineer will work directly with the corresponding Technical Production Managers & Senior Technical Production Manager to deliver world-class productions.

This is a 12-month contract position with the potential to extend.

Key Responsibilities
• Lead engineering efforts to build a unified Broadcast Network & Transmission NOC
• Assist with project plans and schedule commitments to ensure plans are integrated and aligned to overall production schedule
• Serve as the lead transmission role on assigned remote, studio, and cloud productions
• • Build shows from the ground up; design signal flow and execute, including encoder/decoder configurations
• Perform daily checks of critical broadcast and transmission equipment to ensure operational performance meets required specific standards
• Installs, maintains and supports data, voice, and video network equipment, firewalls, and customer applications in a wired and wireless technical environment
• Troubleshoot software/hardware issues on firewalls, routers, switches, session border controllers, and VoIP controllers and gateways with manufacture TAC personnel; performs backup of device configurations; performs IOS, software, and firmware upgrades on network equipment with guidance and assistance with EA IT
• Monitors voice, data, and video performance and provides ongoing support to resolve problems
• Administers voice, data, and network management tools to monitor and maintain uptime
• Work directly with Senior Technical Production Manager to identify critical technical issues with production partners, in-house, and cloud deployments; develop an action plan outlining solutions
• Monitor via online task management system all ongoing technical issues and report on resolutions to Senior Technical Production Manager
• Create and review operational level SOP's and signal flow drawings to ensure department repository of documentation is up to date including IP addresses inventory
• Accurately prepare Post Show Reports at the conclusion of each event and submit within 48 hours to Senior Technical Production Manager
• Directly manage all required preventative and technical maintenance of transmission equipment
• Operate, track, and report equipment in online management system, including repairs, maintenance and shipments
• Offer innovative, creative ideas that add value to the engineering team and assigned projects
• Other duties and tasks assigned

Job Requirements
• Exceptional working knowledge of analog and digital technology, satellite RF technology and distribution methods, data networks, servers, archive, distribution systems, analog and SMPTE standards
• Expert level understanding of knowledge of video compression codec, video over IP, and digital transmission technology
• Effectively analyze, identify, and diagnose data networks related problems and take corrective measures or make recommendations that lead to problem resolution
• Demonstrate superior leadership qualities; work in a team-focused environment with fellow employees, office staff, vendors, and crews to manage, delegate and/or execute tasks, solve problems, and deliver a world-class product
• Perform with a high level of professionalism at all times; expertly troubleshoot and deliver consistent sound judgment direction and guidance to others in high-pressure situations
• Work quickly and accurately in a fast-paced environment
• Must be agile, strategic thinker and have strong organizational skills
• Must have a high level of self-motivation and technical aptitude

Knowledge of
• Data Communications, network design, configuration integration, QOS implementation and troubleshooting, edge/perimeter and application firewalls configuration and troubleshooting, including Palo Alto and Barracuda application firewalls; Switching and routing protocols such as TCP/IP BGP, OSPF, EIGRP, MPLS, DMVPN; Use of data packet analyzers and network troubleshooting utilities such as Wireshark, Trace Routes, PING (basic and extended) NBSTAT, ARP, IPERF; OSI Layers 1 through 4 and associated equipment such as Digital Transmission Systems, switching and routing equipment, circuit termination equipment, ASE, T1, and DS3; Wireless Technologies based on IEEE 802.11ac and 802.11b/g/n and broadband 2.8/ 5.8 GHz bands such as Cisco Wireless, Cisco Meraki networks
• Design and configuration of voice services such as Voice over IP (VoIP) telephone systems and voice messaging applications; Public carrier infrastructure connections and interconnections for voice and data network services such as CenturyLink and Verizon switched Ethernet (ASE), T-1, SIP trunking, ISDN and POTS services.

Minimum Qualifications
• 5 - 8+ years of experience in live broadcast engineering environment, with Master Control and Transmission experience required
• BA/BS degree; concentration in Communications, Telecommunications, Computer Science, or Electrical Engineering preferred
• Advanced knowledge of various transmission technologies
• Cisco Certification; CCENT, CCNA
• Cloud Computing; AWS, Google, etc.
• Proven leader with the ability to delegate and lead teams effectively
• Prior experience with large scale project management jobs
• Willing and able to travel periodically, flexibly, and internationally
• Willing to work weekends and holidays
• Airline travel required; possess or be willing to acquire a U.S. passport
• Participate in requested background checks when assigned to shows that require it

Physical Job Requirements
• Must be able to work shifts that typically last 12 - 15 hours but could extend up to 20 hours
• Must be able to walk or stand up to 8 hours at a time
• Ability to bend, squat, kneel on both knees, and climb stairs frequently
• Ability to lift up to 50 - 75 lbs. frequently
• Ability to carry 50 lbs. a distance of 50 feet occasionally
• Ability to pinch (10 lbs.) and grip (50 lbs.) related broadcast equipment
• Must be able to maintain a position within a space 3.5 - 4 feet tall up to 1 minute occasionally
• Ability to horizontally transfer 50 lbs. on a push-pull cart up to 50 feet
• Ability to vertically transfer 50 lbs. on a push-pull system with upper extremities only
• Ability to ascend and descend a ladder

EA is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider for employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Company Profile
Electronic Arts
Electronic Arts Inc. is a global leader in digital interactive entertainment. EA develops and delivers games, content and online services for Internet-connected consoles, mobile devices and personal computers.