Product Support Lead, eCommerce

Job Description

Minimum qualifications:
• Bachelor's degree or equivalent practical experience.
• 8 years of experience in product design or UX.
• Include a portfolio, website, or any other relevant link to your work in your resume (providing a viewable link or access instructions).
Preferred qualifications:
• Master's degree in Design, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience.
• 12 years of experience in product design or UX.
• 5 years of experience working in a complex, cross-functional organization.
• 4 years of experience leading design projects.
• 3 years of experience working with executive leaders.
About the job
At Google, we ''Focus on the user and all else will follow.'' Our Interaction Designers transform complex tasks into intuitive, easy-to-use experiences for billions of people. From creating user flows and wireframes to building mockups and prototypes, you will envision and bring product experiences to life with an inspired, refined, and magical feel. You will join our multi-disciplinary UX team, collaborating with Engineering and Product Management, leveraging user insights to create industry-leading products.
As an Interaction Designer, you'll apply user-centered design methods to craft industry-leading user experiences from concept to execution, working with design partners to evolve the Google design language to build beautiful, innovative products.
User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users' needs, behaviors, and emotions to gather insights that inform product strategy and design. Our UX teams include designers, researchers, content strategists, and engineers who are passionate about quality, usability, and simplicity. We work on collaborative teams to solve complex challenges and craft experiences that highlight our products' unique capabilities and personalities. Our work touches billions while exemplifying a key principle that is core to Google's philosophy: ''Focus on the user and all else will follow.''

Responsibilities
• Influence stakeholders across functions to gain support for design strategies.
• Drive the development of innovative design solutions to user, product, and business problems.
• Drive a holistic design process, design system, or design language across teams or products.
• Drive design solutions based on user insights, business needs, and industry trends that further business outcomes.
• Provide direction to UX designers in creating design concepts for product ideation or user research/testing.

Jobcode: Reference SBJ-9z7859-18-97-14-81-42 in your application.