Communication and Community Engagement Manager, Partner Experiences

Job Description

The YouTube Partner Experiences team leads management of all virtual and in-person experiences for the YouTube Partnerships organization. Our in-house creative team of program managers and experience specialists use innovative tools and technologies to create high quality, meaningful experiences that drive maximum impact on a partner's success and engagement with YouTube.

Resonsibilities:
• Design and execute locally relevant YouTube Partner experiences, integrated communications, and marketing strategies aimed at engaging the community of YouTube Partners.
• Lead the conceptualization, implementation, optimization, and sustain a growing community of engaged Partners in APAC to enhance the engagement, pre- and post-workshops, and deliver on key messaging.
• Pilot campaigns and optimize for efficiency based on the results. Share learnings and create best practices within the global YouTube Playback Experience organization and cross-functionally.
• Lead community engagement initiatives to support community and ambassador development, oversee engagement plans, work with partners to resolve issues, and organize feedback from the community.
• Work closely with various teams (e.g., Program Managers, Partner Managers, Marketing) to understand and address their priorities, communications, and engagement needs across channels in addition to training and scheduling learning experiences across APAC.

Qualifications:

Minimum qualifications:
• 4 years of experience working in communication or community management-related roles.
• Experience crafting communication and community engagement strategies.
• Experience analyzing data and metrics to evaluate the impact of community and engagement strategies.
• Experience reaching users with targeted communications across multiple platforms and engagement surfaces.

Preferred qualifications:
• Experience working in HTML and SQL queries to retrieve data.
• Experience in project management with the ability to work across project teams on several projects simultaneously.
• Ability to develop creative and non-traditional solutions for complex, undefined problems with problem-solving and analytical capabilities.
• Understand the YouTube platform and its creators, with the ability to identify opportunities to celebrate the creator community.

Jobcode: Reference SBJ-d5w463-3-129-22-135-42 in your application.