Senior User Researcher

Job Description

WB Games is a leader in the games industry across all game platforms and mobile devices. Our diverse and inclusive workforce creates and brings to life the most beloved characters, franchises, heroes, and wizards in the world. We are fans of what we make and proud of what we do. We have studios and offices across the globe.

The Job:

WB Games is looking for a Senior User Researcher with an intense passion for gaming and science to work on games for all platforms including consoles, PC, and mobile. As a Senior User Researcher, you will oversee and conduct product research for at least one major AAA title (primarily Wonder Woman) through methods including research on all aspects of that title from concept to post-launch. You will author and deliver on a research roadmap that you have laid out with your project team and communicate all insights from that research to development partners and publishing stakeholders alike.

This is a hybrid role that will be based at Monolith Productions in Kirkland, WA.

The Daily:
• Prepare and execute playtest studies.
• Be the key point of contact and resident expert on all user research matters for your partner development team(s)
• Create and maintain a research strategy and budget that effectively accompanies the developers throughout production and post-launch
• Work with junior researchers to conduct user testing.
• Determine appropriate research methodologies and craft associated surveys as required
• Recruit the necessary amount and participant profile for each study
• Submit nightly notes/observations for each test
• Write playtest reports and debrief with development teams and key stakeholders
• Administer each playtest and usability session in a non-biased manner
• Provide findings-based recommendations as requested

The Essentials:
• Education:
• Bachelor's degree required (branches of experimental psychology, human computer interaction, human factors, or related field).
• Prior Experience:
• 6+ years of experience in a related role, ideally in games user research
• Skills:
• Knowledge of research design, qualitative, and quantitative methodologies.

The Nice to Haves:
• Comfortable speaking in front of groups with authority
• Experience with accessibility testing
• Experience moderating large groups effectively without supervision
• Excellent organizational skills.
• Comfortable with Microsoft Office Software (Excel, Word, Outlook)
• Familiar with game design theory and development process for video games.
• Genuinely enjoy gaming in all forms.
• Familiarity with analytics is a plus.
• Graduate degree is a plus.

Jobcode: Reference SBJ-g4pyv7-18-226-166-64-42 in your application.