Full Time Job

Lead QA Tester

WB Games

Chicago, IL 03-04-2021
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  • Paid
  • Full Time
  • Senior (5-10 years) Experience
Job Description

The Job

WB Games Inc. seeks a Lead QA Tester for the WBG Netherrealm Development QA department. The Quality Assurance (QA) Lead is to be responsible for leading the quality assurance activities for individual projects to which they are assigned. The QA Lead works closely with their production team, development team, peers and testers to create a complete testing process. In addition the QA Lead is a QA leadership role, where the QA Lead is responsible for mentoring, stewarding, and supervising the QAA and Sr. QAA personnel assigned to the QA Lead's project. This role will support the quality efforts of our internal development studios as well as projects developed by external development studios.
Job Responsibilities % of T
The Daily
• Oversees the creation and maintenance of project test cases, test suites, test schedule, and other documentation needed for the successful testing of our games
• Monitors team hours and efforts, and adjusts schedules and plans to minimize the accrual of compensatory time, as well as mentor and evaluate performance of Sr QAA and QAA team members on their project(s)
• Communicates with development and production teams to provide timely and accurate updates related to the project and immediately escalates critical issues to appropriate stakeholders.
• Provides feedback to production and development on the state of the game via issues reported in bug-tracking software, timely project status updates, and via e-mail and face-to-face interactions.
• Enforces testing policies, procedures and standards on the projects they have responsibility for
• Manages day-to-day activity in the issue tracking database, including routing issues, providing feedback to testers on the quality of their bug write-ups, anticipating usage issues and making recommendations for inclusions/updates to the database administrator, and performing end-of-project triage.
• Participates in staffing plans related to the QA Lead's project(s), and is responsible for day-to-day coaching, motivation and recognition of testers on their team.
• Contributes to the ongoing effort to refine and maintain processes, policies and procedures related to the QA effort on all games within WB Games.
• When needed, provides all information, and feedback the outsourcing QA partners will need to enhance the quality of the service provided
• Creation of test plans, test specification, test schedules, and other related project QA documentation
• Monitors team hours and efforts, and adjusts schedules and plans to minimize the accrual of compensatory time, as well as mentor and evaluate performance of Sr QAA and QAA team members on their project(s)
• Communicates with development and production teams to provide timely and accurate updates related to the project and immediately escalates critical issues to appropriate stakeholders. Provides feedback to production and development on the state of the game via issues reported in bug-tracking software, timely project status updates, and via e-mail and face-to-face interactions.
• Manages day-to-day activity in the issue tracking database, including routing issues, providing feedback to testers on the quality of their bug write-ups, anticipating usage issues and making recommendations for inclusions/updates to the database administrator, and performing end-of-project triage.
• Contributes to the ongoing effort to refine and maintain processes, policies and procedures related to the QA effort on all games within WB Games.

The Essentials
• Minimum of five years video game testing experience.
• Minimum of one year leading teams of testers either formally or informally.
• High School diploma or equivalent work experience, college degree preferred
• Demonstrably strong familiarity with QA processes and procedures
• Demonstrably strong familiarity with QA outsourcing challenges
• Strong familiarity with one or more video game platforms (PC, Microsoft, Sony, Nintendo, Apple, Google)
• Proven experience in leading small to large groups of testers
• Solid PC skills, including ability to use Microsoft Office products, bug tracking software, and SDK/Debug tools from platform manufacturers
• Good verbal and written communication skills
• Is detail focused
• Knowledge of video game development industry

Location
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