Job Description
Job Title: OTC Analyst
A little bit about our team:
Warner Music's Center of Excellence is the home to the financial, legal and administrative functions that provide critical support and best-in-class services to our US Recorded Music and Publishing businesses. The Nashville center embodies the innovative and creative spirit that stems from the company's deep history in nurturing entrepreneurial thinking and artist-focused innovation, enabling our employees to develop a wide range of skills through cross-function collaboration and development opportunities.
Your role:
The OTC Analyst will manage daily AR, credit and collection and cash application activities. They will develop and execute continuous process improvements to streamline order-to-cash process in a Shared Service Center
Here you'll get to:
• Provide financial order management support to supply chain and sales personnel to control credit exposure, affect timely payment, and minimize and resolve customer disputes
• Manage the recording, depositing, researching and application of checks and transactions
• Ensure all payments are collected
• Complete standard invoice requests and generate billing proposals
• Ensure that unallocated / unidentified cash receipts are addressed and posted timely
• Execute collection of assigned customer account portfolio
• Evaluate current and delinquent customer accounts, reconciliations/settlements, ensure proper escalation expectations and refer uncollectable debts for write-off
• Process credit notes and cash allocations
• Manage and process collections
• Manage customer inquiries and disputes
• Process dispute/deduction adjustments and write-off balances
• Perform revenue assurance activities
• Process invoices and resolve customer issues in a timely manner
• Maintain accurate credit and collection files and perform monthly portfolio analysis
About you:
• Bachelor's degree in accounting, business, finance, music business, or related field
• 2+ years of experience in a finance role with high volume of transaction processing in financial ERP
We'd love it if you also had:
• Ability to read/write Spanish or Portuguese
• Knowledge of SAP, ERPs, and S/4HANA
• Intermediate understanding of USGAAP, internal controls, indirect taxes, and service desk operations desired
• Strong work-ethic and are a self-starter with effective organizational skills with attention to detail who proactively seeks out new solutions
• Problem solving, decision making, and continuous process improvement skills
• Ability to multi-task and prioritize projects. Ability to work under pressure and meet deadlines
• Partnering, influencing, and communication skills to convey key elements in a concise and positive manner
• Ability to work proactively, independently, and as a strategic partner in a team environment
• Demonstrated critical thinking and dedication to deepening understanding of work being done
#LI-Hybrid
Salary Range
Hourly Rate: $25.64
Salary ranges are included for job postings where required by law. The actual base pay is dependent upon many factors, such as work experience and business needs. The pay range is subject to change at any time dependent on a variety of internal and external factors.
Links to relevant documents:
2023 Benefits At A Glance.pdf
EVerify Participation Poster.pdf
Right To Work - English.pdf
Right to Work - Spanish.pdf
Jobcode: Reference SBJ-d25j3y-3-22-249-82-42 in your application.