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Full Time Job

Coordinator, Fan Engagement

Warner Music Group

New York, NY 05-17-2024
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  • Paid
  • Full Time
Job Description
Job Title: Coordinator, Fan Engagement (East Coast)

A little bit about our team:

The Digital team at Atlantic Records is a full-service, agency-like marketing team, dedicated to building artist careers through the intersection of music and technology. We are responsible for all digital strategy and marketing for all artists on the roster, acting as artist partners in our 360 relationships, across music, touring, merch, and all other aspects of the artist career. Through creative marketing campaigns, we build online and mobile fan communities, with an eye towards evolving the way that fans listen to, participate in, and purchase music and related products. We create, market, distribute and optimize content, develop, and implement CRM/fan acquisition strategies, and work with new, engaging digital platforms and startups.

Your role:

This role is perfect for someone who is a pop music SUPERFAN. You will be that direct connection to our artists' fans helping to build strong relationships and fan communities. You will help ideate fun fan interactions and meet-ups. You will help build artist awareness through content creation and distribution. You will watch, listen, and tell us what fans are saying.

The ideal candidate loves music and understands artist fandoms, with a knowledge of how the right content can move music. They are highly organized with exceptional attention to detail. They have the ability to manage multiple tasks at once and effectively prioritize. They are resourceful and can work autonomously, take initiative, speak up and demonstrate excellent follow-through. They can work in a fast paced environment with tight deadlines, while staying friendly, polite, and calm. They can communicate effectively and with confidence. They have excellent computer and phone skills and are adept at quickly learning new processes and technologies.

Here you'll get to:
• Manage and maintain multiple fan accounts for artists across Atlantic roster
• Interact with fans and guide discussions
• Oversee online fan conversation and identify moments to amplify
• Create social plans that work in tandem with artist release, tour, and promo schedules
• Produce, create, and edit fan content
• Collaboratively work across teams to brainstorm and execute fan forward activations that align with project roll-out and artist values
• Research fan communities and compile fan audits
• Understand where fans exist online and IRL
• Understand fans as people (i.e., What are their interests outside of X artist? How do they express themselves? What are they passionate about? etc.)
• Identify top fans and fan accounts
• Support two internal teams in marketing campaigns and project rollouts
• Collaborate with the other fan & audience marketing coordinators.
• Admin support on an as needed basis

About you:
• You are a superfan! Possess a strong comprehension of pop music stan culture and its niches both on and offline.
• You have Canva, keynote design experience
• You have Capcut or other video editing experience
• You have a great attitude and/or personality
• You have exceptional written and verbal communication skills
• You have the ability to multi-task and work in a fast-paced environment
• You are a fan of: dance, electronic, K-pop or country music
• You have a love of live music

Salary Range
$21.79 to $23.07 Hourly

Salary ranges are included for job postings where required by law. The actual base pay is dependent upon many factors, such as work experience and business needs. The pay range is subject to change at any time dependent on a variety of internal and external factors.

Links to relevant documents:

2024 Benefits At A Glance final.pdf

EVerify Participation Poster.pdf

Right To Work .pdf

Jobcode: Reference SBJ-gkx2p0-44-211-26-178-42 in your application.

Salary Details
Salary Range: $21.79 to $23.07 Per Hour ($ USD)
Company Profile
Warner Music Group

With a legacy extending back over 200 years, Warner Music Group (WMG) today brings together artists, songwriters and entrepreneurs that are moving entertainment culture across the globe. Operating in more than 70 countries through a network of affiliates and licensees, WMG’s Recorded Music division includes renowned labels such as Asylum, Atlantic, Big Beat, Canvasback, Elektra, Erato, First Night, Fueled by Ramen, Nonesuch, Parlophone, Reprise, Rhino, Roadrunner, Sire, Spinnin’, Warner Records, Warner Classics and Warner Music Nashville.