Full Time Job

Sales Lead

Warner Media

New York, NY 08-23-2021
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  • Paid
  • Full Time
  • Mid (2-5 years) Experience
Job Description

Sales Lead (Harry Potter Flagship)

The Job

Warner Bros. is continuing to expand and evolve the Wizarding World of Harry Potter and Fantastic Beasts with the opening of Flagship Wizarding World stores, in key cities globally. These stores will bring to life the magic of Harry Potter and Fantastic Beasts for all Fans and Super Fans of the franchise. Flagship Retail will deliver incredible product , service and environments in spaces that truly celebrate the Wizarding World. 

We are seek ing a Sales Lead role for the Flagship Retail NY location. This position will support the leadership hierarchy
of the New York Flagship Wizarding World store by maximizing customer and fan engagement in an awe inspiring, best in class retail environment. One of the main responsibilities for this role will be to support the store management team in segments of the business while inspiring and leading a team of brand specialists

The Daily
• Maximiz e customer and fan engagement by delivering a world class service proposition
• Inspire high-performing teams within an ever-changing retail landscape
• Promote premium brand awareness through product training and knowledge
• Create strategies to increase customer engagement and profitability
• Actively foster a customer obsess ed culture with team members
• Generate energy and execute with excellence on all brand priorities

The Essentials
• Minimum 3 - 5 years' experience in premium retail (retail management preferred)
• Good understanding of business and financial concepts and demonstrated ability to lead the team to drive results
• Established time management, prioritization, and organizational skills
• Exhibited proficiency for business acumen with exceptional customer service experience
• Ability to communicate clearly and effectively with a positive attitude
• Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays, and weekend shifts
• Proficiency with Word, Excel, PowerPoint

Jobcode: Reference SBJ-rezz51-3-235-175-15-42 in your application.