Travel Coordinator

Job Description

Overview:

This position will act as the first level of customer support. The Travel Coordinator will report to the Travel Director for EMEA and will work closely with travel arrangers, travelers and travel suppliers. The coordinator will also manage the monthly credit card reconciliation and create the upload file for SAP.

The individual in this position must be prepared to take direction from multiple sources including VP of Global Travel Services, Meeting Specialist and the rest of the Discovery Travel US team.

Responsibilities:
• Understand Travel & Business Expense policy
• Assist in ensuring compliance to policy
• Assist employee inquiries about the policy or other travel-related questions
• Reconcile charges and provide appropriate report for cost allocation, monthly
• Assist with Concur Travel site administration & troubleshooting as needed
• Conduct travel-related training as needed with individuals or groups
• Work under the guidance of the Meeting Manager to assist with meetings and groups for EMEA
• Handle customer service inquiries
• Assist with special projects as needed

Qualifications:
• Fluent in English and proven ability to communicate effectively in both written and verbal format
• Microsoft Office or Google Suite knowledge
• Ability to work under tight deadlines and handle multiple tasks as once
• Detail oriented & strong customer service skills
• Ability to take directions from many sources
• Work well in a team environment
• Ability to build good strong relationship with suppliers and internal customers
• Excellent investigational and analytical skills
• Ability to think outside the box to solve travel issues/requests

We offer
• hybrid work model, flexible working hours
• free access to player.pl
• benefit package: private medical health care, life insurance, MyBenefit cafeteria including sport card, social funds, retirement pension plans, partial funding company kindergarten, recognition platform, employee referral program
• work-life balance initiatives: wellbeing platform, yoga, educational webinars, Employee Assistance Program, internal media initiatives
• training & development: sharing the cost of English lessons, Employee Resource Groups, Bridge learning platform, sharing sessions with experts
• CSR activities: volunteering, eco & social initiatives
• casual dress code
• parking available for booking

Jobcode: Reference SBJ-rjjyxe-216-73-217-107-42 in your application.