Full Time Job

Sr. Program Manager, Tools and Process

Warner Bros. Discovery

New York, NY 02-24-2023
  • Paid
  • Full Time
  • Entry (0-2 years) Experience
Job Description
Sr. Program Manager - Tools and Process

Product Operations

About WBD Streaming Global Product and Design

About the Role

The Sr. Program Manager will help the WBD Streaming Global Product and Design (GP&D) leadership and team members to coordinate and oversee capabilities of tools across the Global Product and Design organization. This person will be a member of the Product Operations team. They will serve as a key consultant to GP&D leadership and be accountable for the smooth operation of our portfolio of processes and tools. They will lead initiatives independently across teams, while also partnering closely with leaders in other organizations such as Global Technology to support cross-group initiatives. To do so, they will need to effectively collaborate across disciplines in a matrixed and geographically diverse team.

A successful person in this role will have strong project management and problem-solving skills. They will communicate effectively, both in writing and verbally. They will build effective and productive relationships by fostering trust and communicating clearly. They will be organized, have a bias to act quickly, enjoy diving into details, data, and be curious to learn all facets of the program and tools. They will also be bold to advise program leadership on what can be improved, what the team needs to thrive, and what activities should be prioritized.


Plan, execute, and deliver committed initiatives

Lead and coordinate tasks, schedules, risk management, change management, and status to support decisions and improvements in tools and processes

Liaise with GP&D, Global Technology and Business Stakeholders at multiple levels ensuing alignment and collaboration

Be an active member of governance, steering, and stakeholder management meetings and processes

Identify and create a backlog of tool improvements and prioritize with appropriate parties to move through completion

Capture reporting requirements and work to deliver and improve our reporting to leadership on a regular cadence

Review processes, retros and cycles in place and identify opportunities for improvement

Manage all Product and Design tools including administering access permissions and administering tool adjustments

Work directly with stakeholders and senior leadership to identify pain points and partner effectively with key leaders and partners across the organization to develop solutions addressing the concerns

Work to identify and manage tools and services across all GP&D and advance automation


High level EQ and the ability to connect, influence and collaborate with a diverse set of stakeholders

Advanced experience working with the Atlassian product suite

Experience leading large programs in a matrixed organizations

Knowledge and experience in agile and lean delivery methodologies such as Scrum, Kanban, and/or others

Considerable and solid IT Project Management knowledge and hands on experience with evidence of shaping, driving, and delivering innovative and complex solutions in close partnership with business

Experience contributing in valued roles on high profile, multi-faceted programs.

Experience delivering all phases of a project, including planning, design, development, and production

Experience working with senior and/or executive leadership

Excellent problem solving, critical thinking, and analytical skills

Excellent written and verbal communication skills

Strong attention to detail and a high-degree of follow-through

A love of working closely with others to empower them to excel

Curiosity and a willingness to learn from mistakes and others

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

The Legal Bits…
In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. $112,000.00 - $208,000.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO).

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

If you're a qualified candidate with a disability and you need a reasonable accommodation in order to apply for this position, please contact us at

Jobcode: Reference SBJ-dy95w0-34-239-173-144-42 in your application.

Salary Details

Salary Range: $112,000 to $208,000 Per Year ($ USD)