Specialist, People & Culture Operations

Job Description

Reporting to the APAC Employee Connection Manager, the Employee Connection Specialist is part of the Tier 1 P&C Services' Employee Connection team in APAC. The P&C Shared Services team designs and runs the infrastructure to deliver outstanding employee services and experience in Warner Bros. Discovery.
This role is based in Hyderabad, India and will be a key player, regularly interacting with employees to support and address their HR needs. Supports and executes standardized processes which are repeatable in nature including employee onboarding and offboarding, benefits, mobility, operations, and compliance in APAC. The hire will be expected to be highly independent and proactive in identifying and implementing positive change and improvements to scale a great employee experience aligned with our culture.

Responsibilities
• Responds to employee inquiries timely.
• Performs HR transactions in Workday.
• Assists with reorganizations including position management.
• Prepares payroll information.
• Onboards/Offboards employees.
• Executes repeatable processes.
• Oversees benefits and responds to benefits issues.
• Tracks probation periods
• Assists with reporting and audit.
• Provides employment verification.
• Proactively identify potential issues and escalate unresolved matters to Tear 2, EC Manager or relevant stakeholders/COEs.
Requirements:
• Passionate about customer experience.
• At least 3-5 years of experience in the general field of Human Resources services and administration in a dynamic, fast-moving environment.
• Local speaker with a fully professional level of English (and at least one more language from the region is a plus).
• Proven knowledge of international employment, payroll, global mobility practices, social security, and labor laws in India (and SEA/APAC a plus).
• Demonstrated effectiveness working with contact center technology including but not limited to contact center tracking system and Human Resources Information Systems (HRIS) – Workday knowledge preferred.
• Advance skills in Microsoft Office, (and O365, SharePoint)
• Ability to manage, influence, partner, negotiate, and effectively communicate through verbal and written methods.
• Adaptive and flexible to new ideas and change.
• Ability to effectively manage sensitive and confidential issues, complex and challenging cases, and customers.

Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

Jobcode: Reference SBJ-qk31nz-216-73-216-177-42 in your application.