Privacy Product Analyst

Job Description

We are currently seeking a Analyst, Privacy Product - Privacy Services to work in the Privacy Service Center to support technical privacy set-up and implementations for WBD.
In this role, your main responsibilities will include:
• Troubleshoot issues related to cookie consent implementations on websites, mobile and CTV apps
• Escalate and manage communication with vendor ( OneTrust )
• Create, maintain and update OneTrust configuration for Cookie Consent and other modules
• Assist users across the enterprise with new product implementations or changes
• Provision user access
Your Role Accountabilities
Troubleshoot issues 50% time spent on the daily
• Assist teams and users in questions related to privacy tech configuration and set-up
• Triage issues received through email and slack
• Escalate issues to vendor support when needed
Provision user access
• Follow agreed process for user provisioning when requested
• Manage incoming tickets for user access request in timely manner
Create, maintain and update OneTrust configuration for various modules including Cookie Consent, Privacy Rights Automation, Data Mapping Automation, Policy & Notice Management, PIA & DPIA Automation, Reports
25% time spent on the daily
• Configure/update geolocation rules and templates for digital assets based on applicable laws
• Configure/update intake webforms
• Create/update reporting templates
• Update text and translations for policy pages
• Create custom ad hoc configurations as needed
• Update wording per legal instruction
• Perform QA of configurations before release
• Raise ''bugs'' or issues through appropriate channels
Assist users across the enterprise with new product implementations or changes 25% time spent on the daily
• Be a point of contact for queries from brand, development, legal and other teams on Cookie Consent implementation on web, mobile and CTV
• Provide guidance for blocking cookies, tracking technologies, SDK's or similar on digital assets
• Assist in configuration of new digital assets such as websites and apps including cookie scans in OneTrust
• Assist in bulk uploads of data ( e.g. assessments, vendors) into OneTrust when necessary
• Perform QA on implementations as requested

Qualifications & Experience
• 2+ years of prior experience (media, entertainment or streaming services industry experience a plus)
• Technical background with websites and/or mobile applications
• Understanding of cookies/SDK function
• Basic HTML, CSS, JavaScript and Google Tag Manager
• Privacy knowledge and/or willingness and enthusiasm to dig into privacy issues
• High degree of accuracy and attention to detail at all times , even with the most routine tasks
• Fluent business English
Not Required but preferred experience:
• Knowledge of OneTrust Cookie Module
• Knowledge of other OneTrust modules
• Website development experience/understanding
• Mobile testing knowledge ( i.e. using Android studio)
• API/Postman experience
• Comfortable in working in somewhat unstructured environment
What's in it for you:
• contract of employment
• hybrid work
• benefits package: private medical care, life and accident insurance, MyBenefit cafeteria platform, sports card, social fund, retirement pension plan, Employee Referral Program
• free access to the HBO Max platform
• work-life balance initiatives: well-being platform, yoga, massages, educational webinars, Employee Support Program, film screenings organized by employees in the office cinema
• training and development: training platform, co-financing of English lessons, Employee Resource Groups, Engagement Club - the opportunity to develop your interests in thematic employee groups, online meetings with experts
• CSR activities: volunteering, ecological and social initiatives
• access to parking space
Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you.

Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

Jobcode: Reference SBJ-021338-216-73-216-181-42 in your application.