Digital Operations Coordinator

Job Description

The Operations Coordinator role is a junior/graduate position that supports experienced operational specialists within the region. The role provides assistance with sales requests submitted via the specialists for specific Ad Sales teams, focusing on the administrative side of the department. Responsibilities include avails lookups, plan checks, creative QA testing, bookings, trafficking, reporting, and general administrative support.
This role is inward-facing, supporting operations within the APAC region to maximize departmental efficiency and assist specialists in meeting all expectations for campaign delivery.
Your Role Accountabilities
• Support Sales with proposals, avail checks, and advice on formats
• Book, traffic, and manage digital ad campaigns
• Capture screengrabs for sales/clients at campaign launch
• Prepare weekly, ad hoc, and post-campaign reports
• Provide feedback and advice on optimizations to achieve campaign KPIs
• Test creatives, ensuring new assets meet CNN's technical specifications
• Troubleshoot issues related to banner creatives, custom executions, under/over-delivery, order management, and implementation
• Ensure campaign billing, rep commissions, and vendor payments are accurate; coordinate with Finance for processing and amendments where required
• Provide general support to operations specialists and, in turn, sales teams across the region

Qualifications & Experience
Essential:
• Bachelor's degree or equivalent
• Positive, service-oriented attitude
• Detail-oriented with strong organizational skills and ability to meet deadlines
• Effective spoken and written communication skills in English
• Proficiency in Microsoft Office products; Excel is a must
• Self-starter, capable of working independently as well as in a team
Nice to have:
• Knowledge/experience with ad-serving, web page composition, and analytical tools
• Basic understanding of HTML, CSS, and JavaScript is a plus
• Eagerness to learn about all parts of the digital advertising industry

Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

Jobcode: Reference SBJ-eow3k1-216-73-216-0-42 in your application.