Content Operations Coordinator

Job Description

Content Operations Coordinator (Fixed-Term Contract)

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, ''the stuff dreams are made of,'' we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role…

The Content Operations team is responsible for the coordination, execution and tracking of procedures to ensure all content is processed to meet TX, VOD and OTT requirements. The team is responsible for ensuring the localised audio and video tracks match WBD standards and is responsible for the end to end media supply chain of content deliveries, as well as content editing, transcode, and QC of materials to meet broadcast standards. The Content Operations team works closely with the Operations team in Madrid (Operations, Acquisitions, Programming, Presentation, Ad-Sales), as well as with the Content Operations and Service Management teams in London and is part of the wider WBD Global Content Operations team.

Please note – this is a fixed-term contract until January 2025

Your Role Accountabilities…
• Coordinate content through the supply chain to ensure it is received to deadline and TX and VOD requirements are met.
• Full technical and localisation QC on content to ensure it meets WBD's standards and validate content is to WBD specifications (original and dubbed).
• Work closely with the International operations teams to manage content issues, take ownership of rejections/issues to help define/manage priorities
• Support the transcode, formatting, packaging, delivery and tracking of content to the relevant outputs (linear playout, VOD, OTT). Monitor content to ensure quality of video, metadata and imagery.
• Operational point of contact for platforms, maintaining strong partner relationships.
• Act as a key Operations staff member for the wider teams.
• Act as a primary liaison with playout vendors to help resolve operational issues (content, schedules, etc.)
• Maintain training and reference documentation and provide key metrics reporting as required.
• Provide absence cover for team members.
• Occasional travel to London and out-of-hours calls
• Accountable for successful delivery of content to platforms
• Ensure key metrics are available for reporting

Qualifications & Experience…
• Fluency in English and Spanish.
• Experience with file-based media supply chain workflows.
• Proven experience working in a busy operations role for a content provider/broadcaster.
• Knowledge of broadcast video and audio standards.
• Knowledge of Adobe Premiere and/or audio editing tools desirable.
• Experience of managing clients and key stakeholders.
• Strong understanding of an end to end media supply chain.
• Flexible approach to business change

Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at recruitadmin@wbd.com.

Jobcode: Reference SBJ-re6y45-3-15-182-29-42 in your application.