Client Services Production Supervisor

Job Description

Your New Role

The Client Services Production Supervisor in the Mastering area is the primary liaison between the client and operations and has overall responsibility to ensure that projects are completed on time and according to client requirements. This role requires extensive interaction with clients, managing time and resources and other duties as required.

Your Role Accountabilities
• Manage mastering projects from inception of project to completion. Primary client interface with clients. Responsible for ensuring deliverables comply with client technical specifications and client due dates. Responsible for deploying and managing production workflows which will achieve successful client delivery
• Daily collaboration with facility management and operations to ensure efficient utilization of operators, equipment and rooms. Utilize Xytech Enterprise to coordinate facility-wide operation scheduling and work order creation.
• Prepare project cost estimates, production schedules and billing for facility management. Actualize daily work orders to ensure proper tracking of show production activity. Prepare client billings and present to client on timely basis
• Document and evaluate all workflow issues, billing issues or client satisfaction issues. Communicate timely to management
• Qualifications & Experience
• Bachelors' degree preferred but not required; previous experience in a television post production environment mandatory
• 3 or more years experience in post production as post supervisor, associate producer or customer service represented or a as an in-house post producer at a facility
• Full understanding of the post production process.
• Excellent interpersonal skills; must be able to interface with internal personnel and external clients at all levels.
• Sound business judgment and integrity with emphasis on maintaining a balance between client needs and the overall functioning of the facility.
• Strong verbal and written communication skills.
• Must be able to work independently with little supervision.
• Strong organizational and follow through skills with demonstrated ability to handle and to prioritize multiple responsibilities.
• Detail oriented
• Experience with scheduling software such as Xytech or ScheduleAll, Microsoft Excel, Microsoft Word, FileMaker Pro
• Technical and operational understanding of HD and UHD workflows

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

The Legal Bits…
In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. $58,953.00 - $109,485.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO).

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

If you're a qualified candidate with a disability and you need a reasonable accommodation in order to apply for this position, please contact us at recruitadmin@wbd.com.

Jobcode: Reference SBJ-d8b4z6-3-129-39-144-42 in your application.