Analyst, Program Operations

Job Description

We are seeking a dynamic and experienced Specialist, Global Distribution Operations, to join our organization.
The ideal candidate will play a key role in the end-to-end delivery of content to protect the best-in-class experience for our user base and drive operational efficiencies in a complex matrixed organization. The Analyst will collaborate with cross-functional departments to ensure the successful delivery and on-time publishing of content to our many distribution points and mirror the speed of scale required for the company.
The goal is to track and escalate any issues with content and work with resolver teams to ensure successful delivery and on-time publishing to our distribution points. The candidate will evaluate and refine existing processes to enhance operational efficiency across the media supply chain. The candidate must thrive in a deadline-driven environment, able to deftly navigate complex matrices of toolsets, teams and technolog
Your Role Accountabilities:
On- Time Publishing Operations
• Track content component delivery (Artwork, Metadata, Video, Global Localization) to ensure accuracy and monitor progress until successfully delivered and published to the distribution point
• Identify, escalate and monitor resolution of component delivery issues alongside resolver teams and cross-functional stakeholders
• Track content fulfillment findings, forecast trends, and identify operational hurdles and dependencies to improve content operational processes
• Contribute to post-mortems, case-studies and other exercises designed to drive improvements to on-time content access and customer experience across global distribution partners
• Adopt and embrace new operational projects and technology features, including following complex runbooks and procedures
General Content Operations
• Other duties may be required, as needed, involving overall project management related to on-time publishing, content QA, content scheduling, localization processing, rights availability tracking and more

Qualifications & Experiences:
• Bachelor's degree in business administration or a related field. Master's degree is a plus.
• 2+ years experience in multimedia QC/QA, content publishing, project or program management, business, DTC or content operations, or a related field
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels
• Exceptional problem-solving and critical-thinking skills
• Self-starter who thrives in deadline-driven environments

Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, union status, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

Jobcode: Reference SBJ-xkkz31-216-73-216-71-42 in your application.