Senior Manager, Employee Relations

Job Description

At Disney, we're storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, interactive experiences and products, and media networks. Walt Disney Television (WDT) redefines the future of media and entertainment. Delivering compelling creative, great storytelling, ground-breaking technology, high-impact marketing and innovative distribution, WDT offers multiple opportunities to build a career that supports entertaining and informing the world. A key unit of The Walt Disney Company, one of the world's most admired vertically integrated media enterprises, WDT includes global live action and animation entertainment, news, owned television stations, and radio. If you've got a passion to join our team of talented professionals we want to hear your story.

Reporting to the Director of Employee Relations, located in Burbank, this key role is responsible for the establishment and management of employee relations activities according to established guidelines and Employee Relations practices. This Senior Manager of Employee Relations will support this segment by assisting the Director of Employee Relations and will also provide clients with ER expertise and services, including conducting complex investigations, and interpreting policies and practices. This role requires a sophisticated and innovative ER professional, who is a self-starter, with excellent writing, analytical and problem solving skills.

Responsibilities:
• Strong issue spotting and analytical skills to enable intake of ER issues and cases, and calibrate/elevate to ER Director located in Burbank.
• Respond to employee concerns and complaints that violate Company policies, by supporting the investigative team in conducting timely internal investigations independently or in conjunction with ER supervisors and HR Business Partners. Prepare written documentation of investigative findings.
• Support the performance management process by providing general consultation, preparation of written warnings, performance improvement plans, coaching, key messaging and other related documents.
• Act as a proactive consultant to the business by implementing strategies that include best practices through collaboration with Human Resource Business Partners (HRBP), Legal, Labor Relations, Security, Management Audit and Advisory and Assurance and other partners
• Research and respond to HR Business Partners and employee inquiries regarding complex leave of absence scenarios (ability to analyze FMLA and other state leave laws).
• Oversee efforts to work with applicable partners and employees to support the medical accommodation process through coaching, documentation and applicable follow up.
• Partner with Learning & Development to enhance ER related training for managers/leaders as and continued education and updates for HRBPs.
• Ability to analyze and synthesize key insights gleaned from ER data and analytics
• Strong ability to build relationship, partnerships to help establish ER in domestic and international markets
• Oversee and facilitate in-person in-house compliance, and other ER-related trainings

Basic Qualifications:
• Minimum of 7+ years Human Resources experience, or 5 years in Employee Relations, or 4 years in legal practice required.
• In depth understanding of all aspects of employment and human resources related laws, regulations, policies, principles, concepts and practices, including Title VII, ADA, ADAA and FMLA
• The successful candidate will be proactive and will have outstanding listening skills, proven consultative skills, and the ability to assess sensitive and complex employee relations issues in a confidential, objective, and systematic manner
• Demonstrated problem-solving and decision-making skills
• Demonstrated strong written/verbal communication and facilitation/presentation skills
• Demonstrated consultative, credibility assessment and investigative skills
• Ability to work collaboratively, lead and influence at all levels within the organization, and make decisions while keeping all partners and leaders informed
• Ability to manage multiple projects with strong time management and prioritization skills
• Excellent writing, grammar, and punctuation skills
• Familiarity with international labor practices

Required Education

Bachelor's degree required with emphasis in Human Resources or Psychology preferred.

Preferred Education

JD strongly preferred.

This position is with The Walt Disney Company, which is part of a business segment we call Media Networks.

The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Jobcode: Reference SBJ-r02n6m-13-58-157-160-42 in your application.