Digital Librarian Lead

Job Description

Position Overview

The Lead Digital Librarian works in the Vault and manages content on multiple platforms including - but not limited to - LTO, spinning disk, MAM and cloud-based environments.

*This particular role is based in the office until training is successfully completed, and can then be flexible for remote work based on business demands.

Responsibilities

• Retrieving/archiving assets from/to LTO and Hard Drives
• Repurposing LTO’s and LTO library management with client caches
• Filename management, eliminate illegal characters
• Ingesting assets into MAM
• Staging/migrating files to various servers
• Creating folder structures for clients in MAM
• Setting file retention policies based on clients and workflows
• Metadata entering and updates
• Audio vetting and naming
• Staging assets to appropriate Operations locations
• Ability to drive elements between VDMS facilities, clients and vendors
• Resolve issues either technical or deadline related, and collaborate with operational departments and client services, towards a timely resolution
• Responding & Scheduling email requests
• Engage in on-going training and the training of other team members
• Operation of various asset and workflow management tools
• Help troubleshot and lead other team members in their tasks
• Represent and uphold all department policies and procedures and maintain an exceptional level of service for our customers
• Undertake additional department duties as required

          Requirements

Desired Skills and Experience

• 1+ years of post-production or media distribution experience, plus
• 1+ years experience working with various digital file types, a plus
• 1+ years supervisor experience
• Results oriented with strong attention to detail
• Excellent interpersonal and both written and verbal communication skills
• In depth knowledge of audio/video, physical and file formats and electronic delivery platforms
• Strong multi-tasker, with experience with organizing and managing multiple priorities, while retaining comprehensive knowledge of multiple workflows
• Strong ability to follow direction, work unsupervised, at a fast pace in a calm and collected manner
• Ability to troubleshoot and act as a critical thinker
• Familiar with major online retailer Metadata / XML Creation and Verification, Digital Packaging and Quality Control processes, a plus
• Experience with LTO, a plus
• Experience with data wrangling, a plus

Qualifications/Abilities:

• Solutions oriented, “Can Do” attitude

• Exceptional people skills
• Active listener and superior communicator
• High level of customer service
• Ability to think logically and orderly
• Knowledge of business and customer service and service methods
• Skill in understanding written sentences and paragraphs in work related documents
• Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Skill in communicating effectively in writing as appropriate for the needs of the audience
• The ability to work independently at tasks that require concentration
• Language and communication skills to receive instructions, follow directions, and work both productively and safely

Physical Demands:

• Continual computer keyboard and monitor use while sitting to perform desk-related work for extended periods of time.
• Continual use of telephone system to receive and convey information
• Occasional walking, grasping, reaching, bending, carrying, and lifting (up to 50 lbs.).
• Position may require employee to be available to work overtime, depending on the Company service requirements.
• Position may require employee to be available to work 8 hours a day and 5 days a week, depending on the Company scheduling requirements
• While performing the duties of this job, the employee is regularly required to talk and hear

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job