Full Time Job

Production Manager

Visual Data Media Services

Burbank, CA 10-04-2021
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  • Paid
  • Full Time
  • Mid (2-5 years) Experience
Job Description

Position Overview:

This position is responsible for facilitating day to day work within the facility, coordinating and scheduling work, project planning, issue resolution and interacting with all departments to ensure work is being created correctly and on-time.


Facilitate the timely completion of all day to day work being performed within the relevant departments for assigned high volume workflows

Assist with daily and after hours scheduling of QC, QA, Audio, Edit, Digital Services and Data IO departments as necessary

Ensure operators are on track with daily requirements and time management, approving overtime and scheduling additional resources as needed

Work closely with customer service team to ensure timely media order placement, source availability and project planning

Prioritize and re-schedule work as needed to meet deadlines

Work closely with departmental leads to identify and mitigate potential risks

Assist Operators with technical, scheduling or Media Order related issues

Assist with rolling out Operational updates and workflow procedural updates as needed

Make sure assets are staged and ready for operators prior to work starting

Work with customer service to resolve Xytech Media Order and DASH issues in a timely manner

Work closely with Operations Management, Department Leads, Coordinators, and Client Services to understand and follow through with daily priorities

Resolve due date related issues or make phone calls to the appropriate personnel when deadlines are in jeopardy of being missed

Maintain an awareness of Visual Data’s culture and ensure that we are working towards the company’s core values and mission statement

Represent and uphold all Operational processes, policies and procedures and maintain an exceptional level of service for our customers

Undertake additional department duties as required


Desired Skills and Experience:

3+ years Supervising Post Production Operations

3+ years of post-production or media distribution experience

Ability to review and understand technical specs as they pertain to the creation of and delivery to broadcast and digital distribution platforms

Strong multi-tasker with experience in organizing and managing multiple projects and priorities

Strong ability to work unsupervised, at a fast pace in a calm and collected manner

Ability to troubleshoot and act as a critical thinker

Results oriented with strong attention to detail

Excellent interpersonal and both written and verbal communication skills

Strong knowledge of Quality Control / Encoding / Transcoding / Restoration / Audio concepts and processes

Strong knowledge with creating content for Digital Distribution Platforms. i.e. - iTunes, Netflix, Amazon, Google, PlayStation, Xbox

Strong knowledge of 4K and HDR

Working knowledge of Audio, HD and SD Video Signal Flow, Physical and File Based Formats, Aspect Ratios, Frame Rates and Conversion Processes

Ability to problem solve quickly, make decisions based in limited information and take corrective action as needed

Familiarity with entire Digital Distribution process, Restoration, Encoding, Transcoding, QC, Metadata/XML creation, Packaging and Delivery

Familiarity with FCP7, FCPX, DVS Clipster, ProTools, Iris a plus

Familiarity with Closed Captioning and Subtitling creation and embedding a plus


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Solutions oriented, “Can Do” attitude

Exceptional people skills

Active listener and superior communicator

High level of customer service

Knowledge of business and service methods

Ability to think logically and orderly

Self-starter, team player, and professional demeanor

Goal oriented and goal driven

Good attitude and people skills a must

Excellent computer skills (Office, Word, Excel, Outlook)

Able to keep a calm posture when dealing with difficult situations

Willing to keep an open mind and to objectively accept constructive criticism

Willing and yearning to learn


Knowledge of business and customer service and service methods

Skill in understanding written sentences and paragraphs in work related documents

Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

Skill in communicating effectively in writing as appropriate for the needs of the audience

The ability to work independently at tasks that require concentration

Language and communication skills to receive instructions, follow directions, and work both productively and safely

Jobcode: Reference SBJ-rjq1kw-44-192-54-67-42 in your application.