Full Time Job

Front Of House Coordinator

Vice Media Group

London, United Kingdom 10-14-2021
  • Paid
  • Full Time
Job Description
Front of House Coordinator (6 months)


A proactive and enthusiastic individual to represent and help oversee the Front of House and guest experience. Working with the HR Business Partner and the Facilities Lead to ensure the smooth running of the office, making the office an amazing place to work, you will work to maintain and improve the office space. You must be able to work under pressure efficiently and effectively, with excellent communication skills.

Key Responsibilities

You will have front of house responsibilities including but not limited to:
• Maintaining the appearance and upkeep of the office
• Ensuring office protocols (including those relating to the coronavirus pandemic) are updated according to VMG policies and are adhered to by staff using the office
• Working with the VMG Facilities team to align with processes and procedures
• Liaising with contractors, the landlord and VMG Facilities, and maintaining good professional relationships
• Ensuring health and safety procedures are followed and regular checks on fire equipment are made
• Ordering stationery supplies for the office i.e. stationary and food and drink
• Ordering supplies for the kitchens
• Keeping all staff handbooks and documents up to date
• Assigning access cards to new members of staff and updating the tracking sheet
• Opening the office
• Greeting guests and providing a positive experience to all visitors
• Answering phones, transferring calls and dealing with a busy email inbox
• Booking couriers and taxis
• Booking meetings and organising refreshments
• Use our accounting system daily and complete monthly card reconciliations
• Organise temps to cover periods of holiday or sickness
• Help in planning and organising Pulse socials and events
• Sorting, scanning and distributing post

Key Skills and Experience
• Excellent organisational and time-management skills
• Excellent interpersonal and communication skills
• Ability to provide excellent customer service and manage expectations
• Knowledge of Microsoft Office Suite (Word, PowerPoint, Excel)
• The ability to prioritise tasks and work under pressure
• Good teamworking skills
• Attention to detail
• Flexibility and adaptability to changing workloads
• A problem-solving and ''can-do'' approach to work

We are looking for someone who can start immediately and this role will be based in our Shoreditch office.

Jobcode: Reference SBJ-r7key9-3-80-3-192-42 in your application.