Full Time Job

Technical Trainer

United Talent Agency

London, United Kingdom 03-16-2023
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  • Paid
  • Full Time
  • Mid (2-5 years) Experience
Job Description
United Talent Agency is looking for a Technical Trainer to contribute to the development of UTA's clients' technical skills. This role will ensure a consistent, clear, and impactful flow of information to drive behavior change and user adoption.

The ideal candidate is innovative and enthusiastic about educating employees about the cutting-edge technologies that we use at UTA. You're able to think outside the box and bring creative educational strategies with a solid understanding of different learning styles. Additionally, you are an strong and patient communicator with the ability to explain complex subjects in a clear and engaging manner to a variety of audiences and skill levels.

What You'll Do:
• Creatively develop, diligently maintain, and implement a variety of user adoption strategies to educate and drive end user tech usage and comprehension.
• Identify areas for continued training and education and create or edit training materials as necessary to improve clarity and effectiveness.
• Monitor and report on user adoption trends, needs, and feedback to continuously drive improvements
• Liaise with Product Managers to design and deliver materials to build knowledge of end users to successfully use new and existing technology solutions and applications.
• Thoughtfully plan and support the rollout and adoption of new and existing technology solutions
• Assist and support IT Department leadership to ensure alignment of user adoption and training strategy with departmental goals (OKRs) and overall IT organizational vision.
• Collaborate internally with Project and Product Managers on departmental projects as assigned.

What You'll Need:
• Bachelor's Degree in a related field or equivalent work experience.
• 2+ years of prior work experience in a corporate environment, ideally in a training role.
• Clear, innovative writing and oral communication skills.
• Strong presentation and facilitation skills with the ability to interface and creatively educate across all business groups and through all levels of the organization.
• Technical proficiency and adaptabily.
• Curiosity and passion around learning.
• Ability to effectively collaborate and influence.
• Agility to adapt to changing organizational and operational needs.
• Capacity to work independently within a fast-paced environment.
• Strong organizational and time management skills.
• Can think through the impact of organizational change to anticipate needs and communications.
• Experience with the core technologies being used; Zoom, Slack, Box, Asana a plus.
• Experience with mobile devices; iPhone, Android, iPad a plus.
• Experience with both Windows and Mac operating systems a plus.
• Project coordination or product management experience a plus.
• Entertainment industry and/or agency experience a plus.

What You'll Get:
• The unique and exciting opportunity to work at one of the leading global entertainment companies.
• Access to the tools, leadership, and resources you will need to create and drive a center of excellence.
• The opportunity to do the best work of your career.
• Work in an inclusive and diverse company culture.
• Competitive benefits and programs to support your well-being.


Jobcode: Reference SBJ-d9nwem-34-239-173-144-42 in your application.

Company Profile
United Talent Agency

Leading global talent and entertainment company United Talent Agency represents many of the most acclaimed figures across film, television, news, music, sports, theater, fine art, literature, video games, podcasts and other social and digital content.