IT Technician - Treyarch

Job Description

Treyarch is looking for a talented new IT Technician to join our team!
In this role, you will be responsible for end user support for our game development teams. This includes software and hardware support (install/troubleshooting), imaging PCs, along with other surrounding aspects of desktop support. We are looking for someone capable of addressing, diagnosing and resolving problems quickly and efficiently in a high-paced, studio environment, where to be successful, you will also need to be a strong communicator and someone passionate about collaborating with a wide variety of teams and users.
This role will be 100% onsite at our studio in Playa Vista.
What you'll do...
• Provide support to the end user whether remote or on-site via slack, email or in person
• Active Directory management and support
• Workstation provisioning for new and existing users (imaging, software, and hardware deployment)
• Address remote and on-site hardware issues (printers, shared PCs, and video game consoles)
• Assist with any software deployment and address any issues that may arise (common software are Office 365, Zoom, Slack, Autodesk, and Adobe CC products)
• Assist with IT assets and inventory management
• Support and contributions on any IT related projects
To s/ucceed you should have…
• 5+ years' experience providing professional IT support
• Familiarity with video game consoles
• Previous video game studio experience is a plus
• Knowledge in PC hardware and Windows environments
• Proficiency in Microsoft Office 365 troubleshooting
• An understanding of networking
• A friendly demeanor, with personable and clear communication skills
We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! At Activision Blizzard, we are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

PS, we've also got some pretty amazing office perks and benefits, like 20 vacation days and 16 holidays, 10 weeks of family leave, free lunches and snacks at our office, comprehensive healthcare, and more! Check out all the details here for more information: https://www.benefitsforeveryworld.com/
Rewards
We provide a suite of benefits that promote physical, emotional and financial well-being for 'Every World' - we've got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:
• Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
• 401(k) with Company match, tuition reimbursement, charitable donation matching;
• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
• Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
• If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.
Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/.
In the US, the standard base pay range for this role is $29.81 - $55.14 Hourly. These values reflect the expected base pay range of new hires across all US locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role's range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.

Jobcode: Reference SBJ-23oz72-216-73-216-48-42 in your application.