Security Supervisor-The Met

Job Description

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com
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THE JOB
US Concerts is seeking a Supervisor – Venue Security. The Security Supervisor is responsible for supervising and coordinating activities of the security department and staff within the venue. Duties may also include management functions under the direction of the Security Manager and Operations Manager.
WHAT THIS ROLE WILL DO
Direct and supervise security staff and other employees performing security services for guests.
Provide guest service by greeting and assisting guests and responding to guest inquiries and complaints,
Lead staff, ongoing staff training, staff positioning, ensuring that all staff members are well-informed on event specific details and managing breaks.
Assist the Security Manager to ensure compliance with all policies and procedures that relate to the security department, as well as local, state and federal laws and regulations.
Oversees productivity and work assignments of the security staff and communicates with the Security Manager (or designated Manager) any challenges and status of all assignments prior to the conclusion of the shift.
Show CARE by participating in the venue's sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
Train and evaluate security team members in venues.
Assign and schedule team members to specific duties.
Role model and enforce safety, health, and security priorities.
Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Other tasks as assigned by the Security Manager.
WHAT THIS PERSON WILL BRING
High School Diploma or equivalent preferred.
At least 2 years of experience in a similar role. In certain states, a Guard Card is a plus.
Working knowledge of security operations, safety practices in a business environment and enforcement procedures.
Strong strategic thinking and creative problem-solving skills
Excellent verbal, written and interpersonal communication skills
Acute sense of judgment, tact and diplomacy
A strong sense of teamwork and ability to execute programs
Position requires constant walking, climbing stairs, lifting and carrying 50 lbs.+ and occasional sitting

Jobcode: Reference SBJ-5bb7y1-216-73-216-117-42 in your application.