Representative - Fulfillment

Job Description

Seasonal Representative - Fulfillment

JOB DESCRIPTION – Seasonal Fulfillment Representative

Location: North York, ON (on-site)

Division: Ticketmaster Canada

Line Manager: Manager, Client Support and Fulfillment

Contract Terms: Fixed-term, Part-time, up to 37.5 hours per week

THE TEAM

We're fans who help fans everywhere access the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. If you're passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want you on our team.

THE JOB

The Fulfillment Representative supports Fulfillment Coordinators and Managers by providing assistance on various duties. Representatives conduct tasks related to the fulfillment of individual ticket orders, beginning with order processing, and culminating with package shipment in the most innovative, convenient and fan-friendly ways.

This is a seasonal position offering flexible scheduling Monday through Friday, part time, with shifts from 9am to 6pm.

You must be able to work on-site, as all shifts operate out of our Fulfillment facility in North York.

WHAT YOU WILL BE DOING
• Fulfill customer orders by scanning barcodes, reading order details, and matching appropriate number of tickets and/or wristbands
• Maintain fulfillment areas
• Support Coordinators and Managers with multitasking and organizing of festival projects
• Troubleshoot order discrepancies during fulfillment process
• Must be comfortable sitting for extended periods of time
• Must be able to lift up to 20 pounds
• Complete other projects and duties as assigned

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
• Accurate record keeping and data entry
• Ability to maintain a steady pace while staying detail oriented
• Ability to concentrate and focus on repetitive duties

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YOU (BEHAVIOURAL SKILLS)
• Experience in event ticketing or fulfillment is considered an asset
• Strong attention to detail a must
• Motivated, self-starter
• Well organized
• Great communication skills, including written and listening
• Able to work in busy, high-pressure environment
• Good manual dexterity

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

Ticketmaster Canada will provide reasonable accommodations for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and need an accommodation due to a disability, please email accessibilitycanada@ticketmaster.ca. Please note this inbox is limited to accommodation requests. Resumes submitted to this inbox will not be considered.

Jobcode: Reference SBJ-gp30x9-18-119-111-9-42 in your application.