Project Manager, Marketing Services

Job Description

Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Front Line Management Group and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world's top five eCommerce sites, with over 26 million monthly unique visitors. Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally. Front Line is the world's top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

THE TEAM

Marketing Services is a service-driven organization that provides product vision and support to develop technology (or leverage existing technology) that allows for intelligent scale and sophistication of Ticketmaster and Live Nation marketing programs.

Marketing Services consists of the following teams:
• Core Services & Marketing Automation (Campaign Automation, 3rd Party Integrations, Marketing Events Data Store, Recommendation Services and Audience Creation).
• Engagement Marketing (Transactional Emails, Email Campaigns, Push Notification Programs, Content Reporting, SFMC Data Management, SFMC Platform Administration)
• Marketing Measurement (Campaign Performance (SEO, SEM, Display, Social), Marketing Driven Orders and GTV (SEO, SEM, Display, Social), Agency Reporting)
• Analytics Platform (Site and App Analytics Management, Google Analytics and mParticle Platform Management)

THE ROLE

Live Nation is dedicated to building a world class marketing organization powered by world class marketing technology. Our mission is to connect the right fans with the right events at the right time. We aim to do this at scale for hundreds of millions of fans across hundreds of thousands of events with billions of tickets to sell.

We are looking for a strong Project Manager who can thrive in a fast-paced environment focused on supporting development teams that deliver applications and services supporting Fan communications, Data Extraction and Transformation, Marketing Automation and Analytics. We are seeking candidates who are proactive, self-starters and have a proven track record of delivering world-class products, preferably in data-intensive organizations. The ideal candidate should be an accomplished professional who possesses the passion, experience, skills and abilities to help extend our marketing capabilities.

If you are someone who is motivated by driving value to the business, holds themselves to a high standard, is meticulously detailed, can work and learn independently, and loves working collaboratively – with no ego – for the betterment of a team, please apply today

WHAT THIS ROLE WILL DO
• Serve as Scrum Master for one or more engineering teams
• Collaborate with Product and Tech Leads to establish prioritization, planning and execution process that ensures delivery of projects in a fast-paced environment.
• Identify and quickly resolve changes in scope, schedules and resource requirements
• Identify and communicate risks; work with subject matter experts to develop and implement risk mitigation plans
• Prioritize and track issues and create remediation plans for resolution of impediments in priority order
• Coordinate with interdependent teams, aligning roadmaps and deliverables to meet deadlines.
• Establish and develop relationships and partnerships with internal and external team members
• Understand and maintain focus on business value and KPIs
• Maintain accurate project reporting information and up-to-date project assets and metrics
• Ensure open and clear communication regarding product releases, roadmaps, and challenges.
• Remove team impediments to increase the effectiveness of Scrum team members

WHAT THIS PERSON WILL BRING
• Bachelor's degree or equivalent work experience
• 3-5 years of experience in Agile Project Management, preferably in data-intensive organization
• Certification in one or more project management frameworks (CSM, PMP, etc.) or applicable experience managing an engineering team with direct responsibility for delivery of business value
• Demonstrated experience establishing Agile Project Management process within an existing team
• Demonstrated experience with large-scale, complex, cross- discipline technology projects, including scope definition, schedule development and management, communications and stakeholder engagement activities.
• Working knowledge of both Jira and Confluence or similar tools.
• Smartsheet experience is a plus
• Excellent knowledge of agile techniques, artifacts, values and principles
• Passionate about continuous improvement and the benefits that these techniques can bring to the organization
• Excellent communication and presentation skills with technical, non-technical, and executive audiences
• Ability to lead efficient meetings through preparation and stakeholder buy-in and an ability to guide a group towards agreed-upon objectives
• Able to adjust delivery approach, language and level of detail to meet audience needs; foster relationships even under difficult circumstances
• Experience with data-driven decision making and marketing metrics
• Strong interpersonal and influencing skills (at all levels internally, externally and cross-functionally)
• Detail-oriented with strong time management and organizational skills
• Excellent problem solving and critical thinking skills
• Able to manage competing priorities with little supervisory input
• Flexible and responsive to changing situations
• Ability to work independently and as part of a team
• Ability to inspire and motivate teams
• Self-motivated and focused on achieving results
• Desire to work in a fast-paced, multi-task, fluid environment capable of reacting instantly to changes in a competitive business environment

BENEFITS & PERKS
Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
• HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• YOURSELF: Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets
• WEALTH: 401(k) program with company match, Stock Program Reimbursement
• FAMILY: New parent programs & support including caregiver leave and baby bonus, infertility support
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS: Volunteer time off, crowdfunding network

EQUAL EMPLOYMENT OPPORTUNITY

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable ac

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Jobcode: Reference SBJ-r17610-18-191-13-255-42 in your application.