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Full Time Job

Premium Guest Concierge - Blossom Music Center

Ticketmaster

Cuyahoga Falls, OH 05-04-2024
 
  • Paid
  • Full Time
Job Description

Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised
of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network.

As the largest producer of live music concerts, Live Nation Concerts
operates
over 45 venues across the United States. For additional information, visit http://www.livenationentertainment.com/.

Who are you?

Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.

That's why SAFETY for employees and guests is our first priority . We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.

The Role:

Crew members will use their entrepreneurial spirit to engage and sell artist merchandise directly to Premium Seats fans during the show. This includes a designated merchandise line, hand delivered merchandise to Premium Seats fans, and a designated Premium Seats merchandise area.

Job Functions:
• Provide an exceptional merchandise purchasing experience for Premium Seats fans in Live Nation venues
• Fulfill the order of guests in a timely fashion, ensuring they receive the correct items and sizes as requested
• Accurately ring-up guest purchases in Live Nation's sales system
• Act as a brand ambassador for Live Nation, its local sponsors, and the venue
• Use extensive knowledge of venue programs to answer questions and assist guests with purchasing.
• Show CARE by participating in venue recycling efforts before, during and after the show.
• Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.  
• Provide great customer service to all guests to ensure a memorable experience.
• Perform all other duties as assigned or needed.
• Position requires you to be able to work during all weather conditions since this is an outdoor venue.

Qualifications:
• Must be at least 18 years of age.
• Experience not required .
• Familiarity with technology such as iPads, iPhones and other devices helpful, but not required .
• Customer service friendly attitude and good communication skills.

Hours will vary based on events.

If the above description sounds like you and fits your background, apply online to join the Live Nation Entertainment team today at: https://www.livenationentertainment.com/careers/.

Applicants for employment in the US must possess work authorization which does not require sponsorship by the employer for a visa.

Jobcode: Reference SBJ-r7yxmq-3-16-203-149-42 in your application.

Company Profile
Ticketmaster

Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.