Director, International Sales Enablement

Job Description

THE TEAM

Ticketmaster's Global Product Marketing group operates as the client voice of our company. Our mission is to develop competitive, compelling, & cohesive narratives that connect product & services to global client experiences. We advocate for our clients across the product lifecycle, building our B2B narrative across strategic priorities, enterprise products, and agile release cycles. This team serves as the glue between global product, global communications, sales teams, and product design to develop the Ticketmaster Enterprise narrative and bring new products to market.

THE JOB

The Director of International Sales Enablement will lead a team that plays an important role in helping Ticketmaster to win and retain business across our global markets. You will be responsible for telling the Ticketmaster story, including how the company's products and services provide solutions specific to a clients' needs. These stories will be told through numerous channels, including sales materials and presentations, conferences, and more. You will build strong relationships with local market stakeholders and understand the perspectives of Ticketmaster's diverse clientele, while keeping a pulse on the industry's latest offerings. This is an excellent opportunity to join the Global Product Marketing team at a thriving time for our business.

WHAT YOU WILL BE DOING
• Run the day-to-day operations of the International Sales Enablement team.
• Manage and lead a team of two Senior Manager's in other global markets.
• Maintain relationships and expectations across key local stakeholder groups to ensure

alignment and timing of pipeline priorities.
• Drive client retention and new client acquisition, while increasing our brand perception in

the market through strategic and timely deliverables in support of Ticketmaster's products

and business solutions.
• Interpret and prioritize multiple perspectives to effectively tell a focused story.
• Monitor competitor analysis across genres and ticketing platforms within the market

providing insight and understanding while responding with materials ensuring the right

message is in front of the right industry influencers across all our client products.
• Support the creation, implementation and management of engaging sales decks,

presentations, and marketing materials to help relate our products and services to

multiple stakeholders.
• Provide input for B2B marketing materials (emails, website etc.) focused on engagement

and lead generation, targeting specific products and services to specific client genres.
• Create and monitor best practice amongst the local sales teams to ensure consistency of client communication.
• Work with the local markets to identify opportunities for representation at key industry events, providing strategy for activation and support materials.
• Mange relationships with 3rd party vendors as relevant (i.e., translations vendor)
• Define team OKR's, monitor and report up the results with strategic considerations.
• Other responsibilities, as defined by business requirements.

WHAT YOU NEED – EXPERIENCE AND TECHNICAL SKILLS
• 10+ years marketing and/or sales enablement experience required
• Ability to simultaneously manage multiple projects in a fast-paced environment required
• Microsoft suite proficiency required, specifically PowerPoint and Excel
• Ticketing system business development understanding preferred
• Salesforce Marketing Cloud knowledge preferred
• COVID-19 vaccination will be required for this position subject to legally valid exemptions.

WHAT YOU NEED – BEHAVIOURAL SKILLS
• Fast-learner, adaptable, and receptive to feedback, as our business regrows your will need to keep a pulse on our quickly evolving product and client needs.
• Puts your client and end customer first in everything you do, not afraid to speak up for the client, advocate for the best experience, and has a strong sense of client needs.
• Strong collaborator and team player, eagerly collaborates across a matrixed organization to drive successful go to market strategies and delightful client experiences.
• Positive energy, passionate about the opportunity surrounding our products, the industry and fans. A cultural driver, brings fun, optimism, and togetherness each day.

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team.

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

#LI-AH1

Jobcode: Reference SBJ-d9xy39-3-133-108-241-42 in your application.