Cloud Applications Administrator

Job Description

Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Artist Nation, and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world's top five eCommerce sites, with over 27 million monthly unique visitors. Live Nation Concerts produces over 22,000 shows annually for more than 2,300 artists globally. Artist Nation is the world's top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors.

THE ROLE

We are seeking a motivated IT professional to help make us ever more efficient. You will be responsible for the implementation, support, and monitoring of multiple high-profile SAAS applications. In addition, you will help to analyze our current systems and assets, as well as recommend and implement solutions and upgrades.
Our ideal candidate has knowledge of application maintenance, experience managing multiple projects, and advanced industry knowledge to keep us on the forefront. The Application Support team is regularly expanding its portfolio and you will be helping to build processes and best practices to ensure that the needs of business users are fully addressed, and continuous improvement is being achieved.

WHAT THIS ROLE WILL DO
• Application support for LNE's cloud applications, potentially including:
• Asana
• Box
• G Suite
• Lucidchart
• Zendesk
• Documenting and maintaining app runbook
• Reporting on performance and adoption of cloud applications
• Responding to application license requests in a timely manner
• Provide support to our internal customers on issues with our cloud applications
• Assist in instructing staff in the use of cloud applications
• Complete IT projects individually or on teams as directed by management
• Provide documentation and guidance on cloud application usage

WHAT THIS PERSON WILL BRING
• B.S. in computer science or related field and/or experience in lieu of degree, or at least 4 years of comparable work experience
• Extensive knowledge of cloud applications and Software as a Service
• Experience with Microsoft 365 Power Platform a plus.
• 4 years+ of demonstrated progressive technical experience in an application support role

If the above description sounds like you and fits your background, apply online at http://www.livenation.com/careers/index.html to join the Live Nation Entertainment team today!

Applicants for employment in the US must possess work authorization that does not require sponsorship by the employer for a visa.

BENEFITS & PERKS
Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
• HEALTH: Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• YOURSELF: Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert tickets
• WEALTH: 401(k) program with company match, Stock Program
• FAMILY: New parent programs & support including caregiver leave and childcare cash, infertility support
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS: Volunteer time off, crowdfunding network

Live Nation's policy regarding vaccinations and masking will evolve based upon updated regulations and factors related to COVID-19. Currently, we strongly encourage employees to be fully vaccinated or have received a negative COVID test within [24] hours of entering an office.

#LI-Remote Los Angeles,CA

#LI-HybridLosAngeles, CA
#LI-MT1

Jobcode: Reference SBJ-rj948b-3-144-252-140-42 in your application.