Principal Engineer - Software

Job Description

Principal Engineer I

Location: Remote US, West Coast

Division: Payments, SWE

THE JOB

As a Principal Engineer I, Payments at Ticketmaster, you will work with the latest technologies and frameworks to build secure solutions in the e-Commerce and Box Office spaces. You will work closely with the Checkout team, and payment providers to create robust solutions in an ever-changing landscape.

WHAT YOU WILL BE DOING

Share our values, and work in accordance with those values.
• Collaborates and makes proposals across several teams on their engineering work, and helps their team members make informed decisions in alignment with the sub-department strategic plans.
• Proactively identifies opportunities to reuse or generalize existing services and product features. Avoids duplication of effort by encouraging collaboration.
• Exposes technology and organizational needs throughout their department.
• Teach, mentor, grow, and provide advice to other domain experts, individual contributors, across several teams in their sub-department.
• Play a central role in technical, business, and organizational contributions affecting the sub-department/department.
• Solves technical problems of the highest scope, complexity, and ambiguity for their sub-department.
• Looks for innovation opportunities between several teams with a willingness to experiment and to boldly confront problems of large complexity and scope.
• Proposes initial technical implementation which supports architectural changes that solve scaling and performance problems.
• Ensures that OKR level goals are aligned across several teams in their sub-department.
• Guides conversations to remove blockers and encourage collaboration across teams.
• Provides a point of escalation for sub-department teams facing complex technical challenges.
• Attain a measurable impact on the work of sub-department teams.
• Interact with customers and other external stakeholders as a consultant and spokesperson for the work of your sub-department.
• Exposes the work of the sub department and their business impact internally.
• Knowledgeable in all specialities practiced within the Department or Sub Department.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
• 8+ year of experience, with the last 2 serving as a lead engineer
• Java programming language
• JDK
• Spring Framework
• Spring MVC
• Microservice Architecture
• AWS
• Git/Gitlab CI/CD
• Kafka
• Kubernetes
• Grafana
• Prometheus
• OpenSearch/ELK
• Aurora/MySQL/DynamoDB

BENEFITS & PERKS
Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
• HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• YOURSELF: Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets
• WEALTH: 401(k) program with company match, Stock Program Reimbursement
• FAMILY: New parent programs & support including caregiver leave and infertility support
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS: Volunteer time off, crowdfunding network

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL EMPLOYMENT OPPORTUNITY

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.

Jobcode: Reference SBJ-g6yv4n-18-216-186-164-42 in your application.