Administrative Assistant - The Van Buren

Job Description

Live Nation Entertainment is the world's leading live entertainment company, comprised
of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's ''50 Companies that Care''. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on !

THE JOB

Administrative Assistant (part-time) – assist with day to day administrative duties for the General Manager, Operations Manager and Production Manager

Responsibilities:
• Handle all projects as directed by GM
• Answer all calls that go to the GM line
• Coordinate GM schedule, daily calendar of meetings, events, etc.
• Liaison between staff and General Manager
• Answers a high volume of calls in an efficient and professional manner and screening calls as required. Direct callers to the appropriate personnel and performs follow-up calls and correspondence
• Scheduling of Appointments
• Coordinate/Arrange Corporate VIP/VIP requests, i.e., ticket requests, seating arrangements and lodging, etc.
• Handle all ticket requests for GM review, i.e. V.I.P., Home Office, Employee, etc. Must work closely with Box Office management on all ticket requests to ensure tickets are distributed to the correct parties.
• Handle special Artist Hotel requests for talent department
• Coordinate/arrange travel for GM and other unit personnel as directed by GM
• Organize and maintain GM filing system
• Keep books on all venue reports, i.e., Flash, COS, Labor, etc.
• Keep copy of all vendors agreements on file
• Order all stationery for administrative personnel and business cards for all management personnel.
• May coordinate office birthday recognition.
• Coordinates parking validation with local garages
• Locate and purchase office furniture as requested by GM, i.e. chairs, desks, etc.
• Compare services and rates of select vendors such as FedEx, UPS, Cannon, etc., while working with corporate to guarantee lowest possible rates
• Responsible for ordering venue office supplies
• Negotiate prices for office supplies and maintain positive relationship with vendors
• Liaison with service maintenance companies for all office equipment
• Handle all mail service requests for UPS, Federal Express and US Postal Service
• May assist with other functions such as data entry and other clerical duties as requested
• Fills in on main phone line when phone ambassadors go on break or are away from their desk
• Schedule/update LED marquee
• Update outlook shared calendar and weekly managers schedules
• Handles phones – password resets, name changes, changes to phone tree, dial by name directory etc.
• Coordinates all group ticket sales
• Update staffing document on common drive
• Coordinates and maintains all marketing material
• Issues and tracks employee access passes
• Send weekly OT report to managers
• Assist Other Employees as needed
• Complete other duties as assigned

Qualifications:

Required:
• 1-2 years of Receptionist experience
• Proficiency with all Microsoft applications
• Ability to work under heavy volume to meet deadlines
• Professional demeanor and work in a fast-paced environment
• Must have excellent verbal and written communication skills
• Skilled in handling VIP guest relations, phone etiquette, communication skills
• Must have the ability to prioritize, organize, handle multiple tasks
• Ability to provide leadership, engage in positive interaction with staff and guests, prioritize, organize, motivate staff, problem solve, delegate, follow-up, communicate and diffuse possibly volatile situations with tact
• Ability to multi-task daily, be organized, detail oriented, self-driven, forecast issues and handle last minute projects to meet deadlines.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Proficient typing skills required (ability to type 30 wpm)
• High School diploma
• Tolerance of all cultures, music and art forms

Preferred:
• Responsible Alcohol Awareness Training Certification or Equivalent
• College degree

Physical Demands/Working Environment:
• Work environment is fast-paced
• Position requires extended periods of prolonged standing, bending, stooping, and reaching
• Must be able to lift or move up to 25 lbs using proper lifting techniques
• Ability to wear an earpiece for radio communication

If the above description sounds like you and fits your background, apply online at http://www.livenation.com/careers/index.html to join the Live Nation Clubs and Theaters team today!

Applicants for employment in the US must be at least 18 years of age and possess work authorization which does not require sponsorship by the employer for a visa.

Jobcode: Reference SBJ-d9mwzk-216-73-216-117-42 in your application.