Full Time Job

Services Coordinator

The Mill

Los Angeles, CA 05-04-2022
  • Paid
  • Full Time
  • Entry (0-2 years) Experience
Job Description
The Mill is a global creative partner for agencies, production companies and brands, working across all media channels and platforms.

We are trusted specialists in visual effects, creative technologies and content production Our projects include the creation of digital products and virtual experiences, as well as world class visual effects and video production.

We are a vibrant network of talented artists, producers, directors and creative technologists from multinational backgrounds. We nurture innovation, flexibility and diverse ideas across our studios in London, New York, Los Angeles, Chicago, Berlin and Bangalore. We are all united by one single ambition: To create extraordinary and memorable work that captivates and excites audiences.

We are The Mill. We create the extraordinary.

For the role within the Services team, you will be required to have an in-depth knowledge of technical specs and formats. Services work closely with MCR to process Production, Mill+ and Marketing client requests for file encoding and to ensure deadlines are met.

This person would be involved in bringing efficiencies to Services, processing current jobs ranging from internal systems and processes to client communication, interaction and delivery.

Main areas of responsibility:
*Core duties and responsibilities include the following. Other duties may be assigned.
• Work closely with Production to quote and track deliverables against budget targets. 
• Process client requests for file encoding to ensure deliveries are completed accurately to deadlines. 
• Train new Production Coordinators and Producers as hired. 
• Recommend, implement and troubleshoot new services and workflows for department. 
• Develop and maintain excellent relationships with Mill personnel, clients and suppliers. 
• Provide advice and guidance on technical issues to clients and Mill LA. 
• Attend relevant meetings – weekly internal meetings, deliverables, training courses and showcases. 
• Liaise with external vendors as required.

• Solid understanding of common file formats and resolutions.
• Experience managing internal and external relationships.
• Excellent written and verbal communication.
• Excellent interpersonal skills and ability to build strong relationships.
• Ability to assess and respond at pace to issues across a multitude of media.
• Proven organizational skills and strong attention to detail.
• Work well under pressure and thrive managing projects in a fast-paced environment.
• Commercial insight and enthusiasm for the advertising, VFX and emerging technology.
• Self-starter who can demonstrate creative and critical thinking abilities and problem-solving skills.


• 1-2 years relevant experience in VFX Technical Operations and Production.
• Experience in the creative, media, advertising or tech industries.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to type, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk.

The employee may occasionally lift and/or move up to 10 pounds.

Jobcode: Reference SBJ-r1bvve-44-200-74-241-42 in your application.

Company Profile
The Mill

Technicolor is home to the world's premiere portfolio of visual effects brands, services, and creative innovations. With locations that span the globe, and service offerings tailored to the specific creative and storytelling needs of each project, we power premium content. Our diverse family of VFX brands includes: MPC, The Mill, MR. X, Mikros MPC Advertising, and Technicolor VFX. Each studio has their own unique approach to help storytellers create out of this world experiences.