Beam Coordinator

Job Description

The Mill is a global creative partner for agencies, production companies and brands, working across all media channels and platforms.

We are trusted specialists in visual effects, creative technologies and content production Our projects include the creation of digital products and virtual experiences, as well as world class visual effects and video production.

We are a vibrant network of talented artists, producers, directors and creative technologists from multinational backgrounds. We nurture innovation, flexibility and diverse ideas across our studios in London, New York, Los Angeles, Chicago, Berlin and Bangalore. We are all united by one single ambition: To create extraordinary and memorable work that captivates and excites audiences.

We are The Mill. We create the extraordinary.

The Beam Coordinator is responsible for processing Beam Services orders and ensuring deadlines are met. Offering clients the best solution for their order and ensuring excellent client & supplier relationships are maintained.

Mill Deliverables
• Process client requests for file encoding and tape duplication from Mill/Beam.tv clients • Process approval requests from artists, producers and production coordinators when required
• Work closely with MCR and Dispatch to ensure deliverables are completed quickly and accurately
• Co-ordinate with offices in London, NY & Chicago to archive and distribute media assets • Research and create custom online and DVD reels as requested
• Ensure accurate bidding & seek approval on costs where necessary • Provide advice and guidance on technical issues to clients
• Liaise with other Beam offices and third party suppliers to provide support for international distribution / archiving
• Assist with trafficking (rotations, local clearance, formats and aspect ratios) • Investigate technical issues on Phoenix / Beam with Mill MPD, Beam tech support and communicate status to production
• Ensure alternative solutions are available to ship content if issues with Phoenix / Beam arise
• • Maintain excellent relationships with clients, Mill producers and suppliers Beam Direct • Support Beam Client Account Manager on Beam Direct
• Foundational knowledge of new Beam platform functionality & Beam Direct services
• Provide support for internal and external users of www.beam.tv
• Set up new users and create business units in www.beam.tv as required
• Support Beam Direct project creation, uploads and sharing
• Chase POs for Beam Direct work and ensure all supplier invoices are costed and billed correctly against actual orders

Beam Direct
• Support Beam Client Account Manager on Beam Direct
• Foundational knowledge of new Beam platform functionality & Beam Direct services • Provide support for internal and external users of www.beam.tv
• Set up new users and create business units in www.beam.tv as required
• Support Beam Direct project creation, uploads and sharing
• Chase POs for Beam Direct work and ensure all supplier invoices are costed and billed correctly against actual orders

Qualifications
• Excellent customer service and interpersonal skills
• Broadcast knowledge preferred with IT literacy (iTunes, MS Word, Outlook, Excel and Social Media)
• Attention to detail essential
• Able to work flexible hours as volume dictates, including the requirement to be on call one weekend a month as required
• Resourceful and a demonstrated ability to use initiative and work collaboratively to find resolutions
• Ability to work in a pressurized environment
• Technical knowledge and experience of domestic and international video file formats essential

Jobcode: Reference SBJ-rjv5be-3-137-218-230-42 in your application.