Coordinator, Pricing Strategy & Ticket Operations

Job Description

The Coordinator, Pricing Strategy & Ticket Operations will partner with the ticket operations & business analytics teams to support pricing and inventory management decisions for all home games. The ideal candidate will serve as a skilled data analyst with experience and/or interest in dynamic ticket pricing for live events.

Roles and Responsibilities:
• Collaborate with internal stakeholders and third-party partners to set and evaluate prices for all ticket products – including season tickets, partial plans, single-game tickets, group sales, and premium areas.
• Lead inventory management and distribution strategies across a range of events.
• Analyze online sales, pricing, and inventory levels and utilize dynamic pricing to optimize inventory and models in real-time.
• Proactively monitor primary and secondary market trends. Provide regular reports on incremental revenue to leadership. Deliver summary reporting on tickets sold and revenue.
• Assist with day-to-day management and coordination of partner relationships.
• Research trends in live events, yield management, MLB authorized ticket marketplaces, and consumer behavior to inform pricing strategies.
• Assist with product mix optimization, development and execution of ticket promotions, ballpark scaling, and postseason pricing.
• Develop working relationships with the MLB Yield Management team, Tickets.com client representatives and various primary and secondary ticketing partners to assist with ticket setup & reporting.
• Other duties as assigned in collaboration with the Ticket Sales & Services department.

The ideal candidate will have the following qualifications:
• Bachelor's degree
• Successful track record in pricing or a similar field, with a preference for candidates with demonstrated experience pricing and distributing tickets for live events.
• Proficient with Microsoft Excel (Pivot Tables, XLOOKUP)
• Previous experience with ProVenue or other ticketing system platforms is a plus.
• Previous experience with SQL or other relational databases is a plus.
• Previous experience with Looker, Tableau, or other business intelligence software is a plus.
• Detail-oriented, organized, and excellent verbal and written communication skills
• Ability to multi-task in a fluid and fast paced team environment
• Ideal candidate should be a fast learner, adapt well to change, and thrive in a dynamic and collaborative work environment.
• Must be able to work home games and other events including weekends, nights and holidays as needed.

All candidates must meet the following criteria:
• Must be available for normal office hours (8:30 am – 5:30 pm), and game days and events as assigned
• Provide at least one professional reference with name and phone number

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Jobcode: Reference SBJ-rv68zw-3-144-16-254-42 in your application.