Full Time Job

Production Coordinator / Tour Manager

Steve Hackman Productions

Los Angeles, CA 04-30-2024
  • Paid
  • Full Time
  • Mid (2-5 years) Experience
Job Description


Steve Hackman Productions is seeking a highly organized, focused and efficient Production Coordinator/Tour Manager. This individual will be the go-to information hub for everything related to Steve Hackman’s productions, liaising with presenters and advancing all technical and personnel aspects of the production, communicating all performance information to the talent, booking travel and making itineraries for talent, and liaising directly with Steve Hackman and management.

This person will also act as Tour Manager, traveling with the talent to performances, ensuring all elements of the production are in place and running smoothly, selling merchandise after the show, taking care that talent has everything they need to deliver the highest quality performance, and being generally on hand for anything and everything that comes up in relation to the production and talent.

These productions range from projects for full symphony orchestra+traveling soloists (vocalists and instrumentalists) to small chamber ensembles.As such, production, operations or personnel management experience in either the symphony orchestra, opera, or performing arts world is a requirement.

This is a crucial and exciting role within a company that is growing quickly, offering experience across many touch points of the music industry. You will be communicating and working with everyone: producers, management, agency, talent, vendors, and presenters.As such, the organizational, communication and execution requirements for this position are highly rigorous and demanding.


This is a full-time position paid as an independent contractor;33% remote / 33% travel / 33% on location in Los Angeles. Residency in the Los Angeles metro area is required.

There are on average 2-3 touring productions per month, as well as quarterly self-presentations in Los Angeles.


Salary range is between $75,000-$100,000 yearly, depending on experience.



  • Create and maintain production riders (including stage plots, input lists, hospitality riders, merchandise lists and other documents) up-to-date

  • Send riders to presenters

  • Hold advance calls with presenters, communicating all production and personnel aspects

  • Confirm backline lists, hospitality lists, and other elements in advance with presenters

  • Approve ground transportation and hotel accommodations with presenters, or when necessary book ground transport and hotels

  • Ensure that all departments and parties within the presenter’s organization (artistic, operations, marketing, etc.) are coordinated and have the same information

  • Communicate and coordinate with any media vendors (photography and video) and oversee receipt of media

  • Send merchandise in advance to presenter

  • Maintain a database of show history, with all relevant information and links


  • Maintain a database of talent personnel complete with links to essential information and assets [travel information and preferences, bios, social media handles, headshots, etc]

  • Be the main point of contact for talent

  • Book travel and communicate with talent for their preferred airports/airlines etc.

  • Create itineraries/enter information in Master Tour

  • Send all talent information to presenter [travel information, names/bios/headshots, etc.]


  • Once touring party is on site, be present with presenter’s tech crew during stage setup to ensure the stage layout is as expected

  • Ensure all backline elements are in place and ready for talent

  • Confirm inputs with audio team (FOH and Monitors) and communicate vision for audio mix, as well as any preferences the individual talent have for their mixes

  • Communicate lighting concept with lighting team

  • Ensure all hospitality rider items are in place

  • Ensure that archival audio and video are being captured by presenter

  • Liaise with any photography and video vendors, then receive those assets

  • Work with presenter’s merchandise team and handle sales of merchandise

  • Ensure any lobby branding elements are set up correctly

  • Handle and meal orders or reservations needed by talent


  • Has 5+ years of experience in operations, production management, personnel management, or tour management at a symphony orchestra, opera company, or performing arts presenting organization

  • Is highly knowledgeable in all areas of music event production: live sound, recorded sound, lights, video, hospitality, front and back of house, etc.

  • Is exceedingly details-oriented, asks the questions no one else thinks of, and is able to anticipate challenges or problems

  • Wants to be the go-to person for all logistical questions and is the kind of person that people enjoy turning to

  • Is a problem-solver and takes initiative to do so

  • Is an excellent communicator and understands the nuances of communicating with artists vs vendors vs clients

  • Thrives behind the computer with logistics: booking flights, making itineraries, sending emails, making orders, creating budgets and outlining plans

  • Thrives in-person with artists in a high-pressure and exciting environment: wrangling personnel, overseeing production builds, running errands, printing music, making food orders, shuttling artists, ensuring that the production is on schedule

  • Is above all incredibly capable and dependable; is someone who accomplishes intricate and involved tasks proficiently and on-time

  • Understands acutely the environment of a production run- from initial planning to rehearsals to show day- and has an innate feel for what is needed at all times from artists, presenters and vendors

  • Is obsessively organized and thrives dealing with numbers and data

Jobcode: Reference SBJ-dynnvq-44-222-104-206-42 in your application.