Account Executive, Corporate Sales

Job Description

Job Title: Account Executive, Corporate Sales
Department: Ticket Sales
Reports To: Manager, Corporate Sales
Status: Non-Exempt
Primary Objective: Responsible for generating new business and cultivate client relationships that translate to revenue growth. Account Executives will drive revenue growth through the sale and renewal of Corporate Full Season, Mini Plan and Flex Season Ticket Memberships.
Essential Functions:
• Sell Season Ticket Membership inventory through relationship building in the business community, managing renewal accounts, following up on inbound leads and prospecting through cold calls, email marketing and social selling.
• Contact, schedule, and conduct in-person, phone and virtual presentations with appropriate decision makers within targeted accounts.
• Effectively communicate Mariners value proposition and key benefits to prospects, matching product solutions to customer needs.
• Consistently meet or exceed assigned sales objectives, including revenue and activity goals.
• Uphold an extraordinary level of customer service to Members.
• Receive inbound phone calls regarding product sales and servicing, and general customer and season ticket holder inquiries. Resolve customer inquiries in a professional and timely manner.
• Utilize Microsoft Dynamics 365 CRM and Archtics ticketing system to maintain electronic records of all customers and prospects. Demonstrate the ability to navigate and successfully use all job-related systems.
• Accurately track and provide regular reports for management detailing sales activities, pipeline status and pending deals.
• Make actionable and insightful recommendations for new products and enhancements.
• Always represent the organization in a positive and professional manner.
• Will perform other duties as assigned.

Education and Experience:
• Bachelor's degree required. Equivalent, relevant work experience may be considered in lieu of formal education if approved by management.
• Minimum of three (3) years of experience working in sales, preferably in professional sports or entertainment.

Competencies, Knowledge, Skills and Abilities (KSA's):
• Shares and expresses thoughts in a clear and effective manner through verbal and written communication skills. Exhibits effective listening skills and builds positive relationships with all team members, vendors, and guests. Is diplomatic, tactful and professional in all forms of communication.
• Competent in required job skills and knowledge. Completes work assignments thoroughly and completely in an accurate, and prompt timeframe. Identifies and corrects errors. Is careful, alert and accurate, paying attention to details of the job.
• Makes decisions and takes actions that contribute to exceptional experiences for guests.
• Authentic and Aware: Exemplifies the highest standards of professionalism and ethics, demonstrating a dedication to doing the right thing and treating everyone with respect. Is self-aware and open to feedback, ability to speak the truth with a positive intent, foster a culture of honesty and builds trust with the team. Commitment to the organization's mission is evident in both words and actions, aligned to actively contribute to the fulfillment of organizational goals.
• Communicate and Collaborate: Values others and their views, actively engaging and partnering with team members. Seeks clarity and shares information transparently, fostering a collaborative environment while influencing others and aligning support. Excels in seeking out and leveraging the right resources, engaging in teamwork with a positive and productive approach. Whether verbally or in writing, communicates in a clear and constructive manner, contributing to an engaged and efficient workplace.
• Execute with Purpose: Takes action and demonstrates accountability, leading with a sense of urgency and dedication to achieving results. Sets and meets challenging expectations for themselves and others, making timely, data-driven decisions and taking ownership of outcomes. Approachable, engaged, and committed; sets a positive tone and cares deeply about the organization. Manages time, priorities, and resources effectively, aiming for and achieving excellence.
• Adapt and Innovate: Acts boldly, fosters innovation, and supports transformational change. Leveraging analysis and insights, develops new directions and solutions, identifying opportunities for improvement and displaying a commitment to fixing them. With an ongoing commitment to learning and self-development, overcomes challenges constructively and adjusts effectively to shifting priorities and rapid change. This approach contributes to a dynamic work environment focused on progress and continuous improvement.
The Mariners are committed to providing a competitive total rewards package for our valued Team Members.
The anticipated compensation for this role $31.25 per hour. We also provide complimentary parking and paid public transportation. All benefits are subject to eligibility requirements and the terms of official plan documents which may be modified or amended from time to time. This information is being provided in accordance with the Washington State Equal Pay and Opportunity Act.

Jobcode: Reference SBJ-wp4o5y-18-97-14-90-42 in your application.